About this Course

129,716 recent views

Learner Career Outcomes

29%

started a new career after completing these courses

20%

got a tangible career benefit from this course

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 4 of 10 in the

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 5 hours to complete

English

Subtitles: English, Vietnamese, Arabic

What you will learn

  • Understand the benefits of effective communication in the workplace

  • Identify and solve common obstacles to effective communication

  • Decipher the communications styles of executive managers

  • Apply proven techniques for effective conference calls and webinars

Skills you will gain

Communication By TypeActive ListeningCommunicationCommunications Management

Learner Career Outcomes

29%

started a new career after completing these courses

20%

got a tangible career benefit from this course

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 4 of 10 in the

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 5 hours to complete

English

Subtitles: English, Vietnamese, Arabic

Offered by

University of California, Irvine logo

University of California, Irvine

Syllabus - What you will learn from this course

Content RatingThumbs Up92%(6,042 ratings)Info
Week
1

Week 1

2 hours to complete

Communicating With Peers

2 hours to complete
5 videos (Total 32 min), 8 readings, 1 quiz
5 videos
1.1 Communicating With Peers Part 14m
1.2 Communicating With Peers Part 27m
1.3 Book Chat: Working Effectively with Virtual Teams9m
1.4 Tips for Effective Virtual Meetings8m
8 readings
About this Course10m
Please Take this Survey10m
Lecture Slides10m
Required Readings10m
Module 1 Lecture Slides10m
Module 1 Required Readings10m
Resources for Working with and Managing a Virtual Team10m
Slides for Lecture 1.410m
1 practice exercise
Review10m
Week
2

Week 2

1 hour to complete

Communicating With Your Manager

1 hour to complete
4 videos (Total 27 min), 2 readings, 1 quiz
4 videos
2.2 Interview with Starbucks HQ Manager6m
2.3 Delivering Bad News4m
2.4 Communicating Change Effectively10m
2 readings
Module 2 Lecture Slides10m
Module 2 Required Readings10m
1 practice exercise
Review10m
Week
3

Week 3

1 hour to complete

Communicating With Executives

1 hour to complete
3 videos (Total 26 min), 2 readings, 1 quiz
3 videos
3.2 Deciphering the Communication Styles of Managers12m
3.3 Persuading Executive Managers8m
2 readings
Module 3 Required Readings10m
Module 3 Lecture Slides10m
1 practice exercise
Review10m
Week
4

Week 4

1 hour to complete

Communicating With Your Direct Reports

1 hour to complete
3 videos (Total 24 min), 4 readings, 1 quiz
3 videos
4.2 Giving Feedback to Your Employees11m
4.3 Book Chat: "Listen Up"7m
4 readings
Module 4 Lecture Slides10m
Module 4 Required Readings10m
Course Wrap-Up10m
End of Course Survey10m
1 practice exercise
Review10m

About the Career Success Specialization

This series of courses will help you build, develop and hone the essential skills needed to improve your employability and advancement in today’s dynamic workforce. The courses in this Specialization may be taken in any order. Each course can also be taken independently. The Specialization concludes with a Capstone project that will give you the opportunity to integrate and apply the skills you have gained throughout the courses to your individual and organizational needs....
Career Success

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

More questions? Visit the Learner Help Center.