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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

291 ratings
70 reviews

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

Dec 30, 2020

Very useful content explained in best possible way by bullet points and further narration - thanks to the faculty for preparing these modules

Jul 16, 2020

I learned a great deal about what things I was during incorrectly. I am so glad I took this class,

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26 - 50 of 70 Reviews for Mediation and Conflict Resolution

By George m j

Nov 2, 2020

A really beautiful course for everyone really enjoyed it

Thank you.

By Humza Z

May 14, 2020

Perfect for someone interested in Mediation & Conflict Resolution!

By Dave S

Aug 28, 2020

Outstanding course. The material was clear and well presented.


Jun 1, 2020

Good class. Too much detail, need to spend time to learn it.

By Andrew G

Aug 14, 2020

Excellent Course packed with real skills and good examples.

By Aimable H

Dec 13, 2020

Hello, I want continue to complete the negotiation,


By Ionut M C

Apr 11, 2019

Quality course. Highly recommended - clear and concise.

By Eduardo d A M

Jun 26, 2020

I loved the way the activities integrated the theory

By Tonka I

May 31, 2020

Great Course! I really enjoyed it! Great professors

By David N N

Aug 21, 2020

A well packaged and delivered course. Thank you

By Kezia G S

Apr 28, 2020

A very helpful course to a beginner like me :D

By Lisa C

Mar 1, 2021

Phenomenal. So grateful Coursera!

By Camilla

Jun 19, 2020

I thoroughly enjoyed this course.


May 2, 2021

amazing course Thank you so much

By Kathya R S E

Apr 25, 2021

Me gustó bastante este curso

By adarsh k

Oct 6, 2020


By Anna P

Sep 9, 2019

very interesting course

By Rajesh G

Jun 22, 2018

It was nice and lucid.

By Winston A W

Aug 8, 2020

Excellent, thank you.

By Angela M G C

Jun 14, 2021

It was interesting.

By José L M F

Oct 24, 2020

Wonderful course !!

By Zabre W

May 8, 2020

Très exceptionnel.

By Nazim G

Dec 9, 2020

Excellent course

By Mr. G K

Jul 10, 2020

Very well done.


May 30, 2021

Un gran curso!