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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

813 ratings
198 reviews

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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101 - 125 of 195 Reviews for Conflict Resolution Skills


May 7, 2020

well explained 🙏

By Naresh K L

Apr 20, 2017

Excellent course.

By Udbhav T

Jul 30, 2020

Very Nice Course

By Aparajita S

Jun 20, 2020

Excellent course

By Timir P

Jun 18, 2020

Excellent course

By Maisha I

Apr 12, 2020

Excellent course

By DR. D N R

May 20, 2020

Great learning

By Manoj K

May 8, 2020

Good Describe.

By rajon s

Jan 19, 2021

Great Effort!

By Sarah R

Jun 1, 2017

Great Course!

By Edwina F

Jun 1, 2016

Really useful

By Vishnupriya S

May 27, 2020

Good Course.

By Ishaku M

Oct 21, 2016

great course

By megha d

Jul 14, 2020

good course

By Arun J P

Jul 6, 2020

nice course


May 28, 2020

Thank you !

By Sandeep S

Jun 14, 2020


By JhoryAnne N

Dec 6, 2015

Thank you.

By Ratan K J

May 19, 2020

Very good

By Adel Y A A

Jan 6, 2020

Very Good

By Ebenezer A L

Dec 21, 2018


By Paulina T

Jun 1, 2017

Loved it!

By Marcela P

Jun 18, 2016

Very good


Apr 17, 2021

good job

By Dhruba J D

Apr 26, 2020