All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.
Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.
By Guillermo O R•
By Shaniko K•
By Dr.Alaa Z•
By Manal J•
By AWARUN T•
By Sam'un M•
By Yogesh T•
By Hemendar P•
It's an excellent course from University of California, Irvine.
I would appreciate the course curriculum designers and faculty who have delivered the course through examples and case studies.
Looking forward for the more informative courses like this.
Professional Social worker and Special Educator
By Lothar H•
short and sweet. The course is quite short but covers the true essentials of conflict resolution in a professional environment. the only reason why I did not give five stars: the concept of Active Listening, although mentioned all over the course is not really well explained.
By Binita D•
The course was helpful in understanding and dealing with conflict. I was expecting to have more situations to be mentioned as every case is different from the other, and more cases gives you better understanding regarding dealing with different situations better.
By Patsarachaya C•
It is a good content but your work could be copied by your peers . It should have some investors ,so that learners can do thier works by themselves that would help them to truly improve their conflict resolution skills.
Es un buen curso que ayuda a tener una mejor perspectiva de cómo enfrentar problemas en generar y llegar a una solución del mismo donde se pueda llegar a la meta común con el mejor propósito.
By Tabitha G•
I do love the content of this course, however I do wish we saw more scenarios play out when trying to get a point across. This course is just harder to obtain for me memory wise.
By Audrey A•
Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.
By Rohan G•
The Delivery of the course can be improved and be more structured. Also more real life case examples can be used for certain concepts
By Amanfo A•
The visuals and practical examples are very useful as they can even permeate even the very uneducated with understanding.
By Huaihe W•
Tell the basic principles of conflict resolution. Reminds me of the summer course I took at Columbia University.
By Hannah L•
A good course! The assignments were fun to write. Some videos were redundant, but overall I enjoyed it greatly.
By Mark F M•
Good Course! Still think the first two courses in this specialisation can be combined into a single course.
By Vivek Y S•
The course material is good. Najla has very well explained the concept. Useful while dealing with the conf
By Viktoriia S•
hard language, please make some lectures after videos like presentations briefly with all main points
By Alexandra M•
Excellent! I liked the information and skills of this module so much.
Thank you for the opportunity.
By Eric B•
I wish there was some more "meat" on actually resolving conflict, maybe it's in the next chapters :)
By Anand M•
This Course has a good and practical approach to conflict resolution in any a Organization.
Not too much material in addition to the Types of Conflict course but worth reading