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Learner Reviews & Feedback for Create Customer Support Data with Google Sheets by Coursera Project Network

66 ratings
13 reviews

About the Course

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....
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1 - 14 of 14 Reviews for Create Customer Support Data with Google Sheets

By Sebastian J

May 30, 2020

Fantastic course for those who are new to Google sheets and also for those who use Google sheets but weren't aware of really neat tricks and formulas which can help increase speed and efficiency of your work.

By Suraiya Y J

May 26, 2020

It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.

By Sri N R K

May 25, 2020

very helpful for administrators

By MS. S S

May 23, 2020

Thanks alot for Awarded me!!


Apr 09, 2020

ideal teaching methodologies

By Abhishek P G

May 31, 2020

interesting topic well done


May 07, 2020

Very nice explanation

By Hasbollah B M S (

May 17, 2020

Very informative!

By Hamza D

May 01, 2020

Vielen dank


May 20, 2020



May 12, 2020


By Alisha M

May 13, 2020

This is one of the interactive courses and it is suitable for everyone. It needs a really good internet connection because it has rich contents... the experience was nice, but it's upsetting when it takes time to load... Still I recommend the course to everyone!!

By vishal m

May 08, 2020


By Nick P

May 02, 2020

not at all worth $10, took 10min to complete, wasn't very comprehensive