Cross-cultural communication is more than choosing the right words; it’s about knowing how culture influences what people hear, expect, and value. In global teams, these things can affect trust, participation, and teamwork.

Cross-Cultural Communication for Better Global Teams
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Beginner level
Recommended experience
4 hours to complete
Flexible schedule
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What you'll learn
Understand how culture shapes workplace communication, including different perspectives, expectations, communication cues, and interpretations.
Navigate cultural differences in global teams by adapting to different approaches to hierarchy, trust, time, participation, and working styles.
Adapt your communication while maintaining authenticity, using listening, clarification, inclusive messaging, and the C.L.E.A.R. framework.
Handle cross-cultural misunderstandings by clarifying meaning, aligning expectations, building trust, and repairing communication.
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Recently updated!
October 2026
Assessments
4 assignments
Taught in English
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