By Graham Y•
Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
By Fairaz A•
Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
By Shelby T J•
Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
By Kalu E E•
Jul 8, 2020
I am prepared to take on a role as a customer service specialist.
By Finny C•
Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
By Marieanne O•
Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M•
Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By Tolulope o E•
Jan 4, 2023
The course was worth my while and helped my career progression
By Ezeh P•
Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
By Uzoka K•
Feb 22, 2020
This course is exceptional. It is the best I have come across.
By Chuddy D•
Nov 3, 2022
very self-engaging and the assignments are quiet intresting
By ADARSH S•
Feb 1, 2021
It was an nice experience learning through Coursera Thank you
By AMITPAL S•
Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
By Altaher M•
May 16, 2022
it is really great course thank you from bottom of my heart
By Cheryl C•
Sep 28, 2020
I have learned a lot and I am now applying it in real life.
By KALAP T•
Jun 27, 2020
This course enhance my skill in customer service carrier.
By Jenny S•
May 24, 2020
Got some useful information and I can learn a lot in here
By ChidinmaJuliana I•
Apr 2, 2022
This course is power filled. it was really an eye opener
By Azuhchum C K•
Oct 25, 2021
All my Curiosities and Learning expectations were met.
By RAKESH K P•
Oct 4, 2019
This course is too god for a customer support executive
By Oluwakunmi O O•
Jun 15, 2020
Gained new perspective on customer service. Thank you!
By Rayan Z•
Jul 13, 2019
I really enjoyed taking this course and learned a lot.
By Zaheer A S A•
Oct 22, 2020
Great skill and it will be addition t your skill list
By STEVEN C•
Jul 8, 2019
A fantastic mix of video, text, quiz and assignments.
By Gold E•
Mar 10, 2021
This is a course every Call agent should go through.