By Graham Y
•Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
By Fairaz A
•Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
By Shelby T J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
By Kalu E E
•Jul 8, 2020
I am prepared to take on a role as a customer service specialist.
By Finny C
•Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
By Marieanne O
•Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M
•Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By Tolulope o E
•Jan 4, 2023
The course was worth my while and helped my career progression
By Ezeh P
•Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
By Uzoka K
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
By Chuddy D
•Nov 3, 2022
very self-engaging and the assignments are quiet intresting
By ADARSH S
•Feb 1, 2021
It was an nice experience learning through Coursera Thank you
By AMITPAL S
•Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
By Altaher M
•May 16, 2022
it is really great course thank you from bottom of my heart
By Cheryl C
•Sep 28, 2020
I have learned a lot and I am now applying it in real life.
By KALAP T
•Jun 27, 2020
This course enhance my skill in customer service carrier.
By Jenny S
•May 24, 2020
Got some useful information and I can learn a lot in here
By ChidinmaJuliana I
•Apr 2, 2022
This course is power filled. it was really an eye opener
By Azuhchum C K
•Oct 25, 2021
All my Curiosities and Learning expectations were met.
By RAKESH K P
•Oct 4, 2019
This course is too god for a customer support executive
By Oluwakunmi O O
•Jun 15, 2020
Gained new perspective on customer service. Thank you!
By Rayan Z
•Jul 13, 2019
I really enjoyed taking this course and learned a lot.
By Zaheer A S A
•Oct 22, 2020
Great skill and it will be addition t your skill list
By STEVEN C
•Jul 8, 2019
A fantastic mix of video, text, quiz and assignments.
By Gold E
•Mar 10, 2021
This is a course every Call agent should go through.