Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
151 - 175 of 405 Reviews for Customer Service Fundamentals
By Alison C
•Jan 28, 2022
Excelente curso , en el aprendes las cosas mas fundamentales en el servicio al cliente
By ALEJANDRO D L G M
•Jan 18, 2021
Excellent Overall view into the Customer Engagement Specialist Role! Great Experience.
By Nnopu C
•Nov 16, 2022
it is such a great and awesome course full of wonderful teaching. I loved it so much
By Kristin D
•Sep 28, 2020
Great information and very helpful that I can use with my team of call center agents
By Ogunga A O
•Apr 9, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
By Anyiam-Obasi E
•May 1, 2022
This is a wonderful course to enlighten you of several scopes of Customer support.
By Mercy O
•Apr 8, 2021
Best customer experience course. I enjoyed it and would recommend it all the time.
By Alvi R
•Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
By Roman A
•Mar 20, 2023
very helpful for those people who willing to learn about Customer Service Support
By Grace N
•Jun 5, 2022
It was a wonderful experience. Thank you, Coursera for giving me the opportunity.
By Sandra S
•Sep 13, 2022
I really liked this course. Good instruction and I learned a lot. Thank you!
By Adaobi I
•Apr 16, 2022
The course is detailed and easy to assimilate. Thanks so much for impacting.
By Fabián Cordero Granados
•Aug 11, 2021
The best course to start to get skills to work like agent of costumer service
By Taiye B
•Oct 14, 2022
It was an intense 4 weeks of learning and every single minute was worth it.
By Joanna G F
•Dec 25, 2021
This course is well-written and provides an excellent learning opportunity.
By Farit A C C
•Nov 1, 2021
I loved it. It was stunning learning with this course. Thank you very much
By Paul e m
•Aug 10, 2020
course is interesting and adds to personal knowledge about customer care
By Purity E
•May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so
By Mirna I
•Sep 14, 2022
amazing course that is completely worth and every agent should take it
By Reynaldo B S
•Jan 5, 2023
Why i still didn't receive my certificate even i have done completely
By Bashayer A
•Mar 29, 2022
I learned a lot from the course. I am grateful to you and your effort
By Bikram K N
•Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.
By Joyce O
•Apr 14, 2022
Great asembly of information, i had a great time gaining knowledge.
By Liza B
•Nov 2, 2020
Nice and precise step by step instruction on how to handle customer!
By Aymen Z
•May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
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