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Designing a Customer Support Chatbot Using Flowise

This course is part of AI-Powered Customer Success Specialization

Instructors: Vinita Silaparasetty

2,085 already enrolled

Included with

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1 module

Gain insight into a topic and learn the fundamentals.

18 reviews

Beginner level

No prior experience required

2 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

18 reviews

Beginner level

No prior experience required

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Design and implement chatbots that can handle frequently asked questions, thereby enhancing customer service.
Build a user interface to provide accurate responses on a specific website.
Embed a chatbot seamlessly into a website to quickly address customer queries.

Skills you'll gain

Tools you'll learn

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

1 assignment

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the AI-Powered Customer Success Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There is 1 module in this course

Did you know you can create a code-free chatbot, similar to ChatGPT, without writing a single line of code? This one-hour course is for those interested in building fully functional chatbots that are trained on specific website data without coding. Learn to use flowise.ai to build a chatbot without a single line of code. The hands-on experience includes setting up a flowise.ai account, interacting with the platform, and building the chatbot. This unique project allows you to the power of advanced AI models to build chatbots. Just make sure that you have Flowise.ai installed on your system. To make the most of this course, it is best, but not mandatory, to have a background in CRM.