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HRCI

Employee Relations

Employee relations is a key part of building a productive, compliant, and people-centered workplace. In this course, you’ll explore how HR professionals create and administer employee policies, communicate company values, support employee engagement, manage performance, and address workplace conflict. You’ll learn about employee handbooks, ethics codes, mission, vision, and values, employee communication, inclusive workplace culture, Diversity, Equity, and Inclusion (DEI) initiatives, employee engagement surveys, performance appraisal methods, discipline documentation, grievance processes, organizational design, business continuity, and HR record keeping. By the end of this course, you will be able to: ● Create and evaluate employee policies, employee handbooks, ethics codes, and workplace communication practices. ● Support employee engagement by identifying ways to build inclusive company culture and measure employee satisfaction. ● Explain performance management concepts, including performance appraisals, employee feedback, discipline procedures, grievances, and workplace conflict. ● Outline HR’s role in organizational design, strategic planning, business continuity, OSHA-related record keeping, and employee documentation.

Status: Administration
Status: Workplace inclusivity
BeginnerCourse22 hours

Featured reviews

MS

5.0Reviewed Apr 17, 2025

This is a good course. My knowledge of a Human Relationship much better and know deeper

AS

5.0Reviewed Jul 19, 2024

Thank you for this rare opportunity to experience such a wonderful course, more power

ND

5.0Reviewed Nov 1, 2023

This is great for those aspiring or planning to get to hr.

SS

5.0Reviewed May 11, 2025

I have learnt so much from all the main domains, Thank you coursera

JD

5.0Reviewed Nov 9, 2024

Very thorough and in-depth discussions and overview. Learned a lot that I can put to use immediately in my current role.

MW

5.0Reviewed Jan 30, 2024

Awesome class. Alot of material covered and explained very well. So glad I took this course

JR

5.0Reviewed Mar 13, 2025

Very informative. I will be reviewing this subject more

AG

5.0Reviewed Mar 30, 2024

Very helpful to add insight and the presentation of the material is very interesting and easy to understand, especially for learning with flexible time. Thankyou Coursera

LB

5.0Reviewed Mar 1, 2025

This was an outstanding course offering a comprehensive breakdown of various aspects of employee relations and providing valuable insights to apply in practice.

WG

5.0Reviewed Oct 4, 2025

The course is great, but attention should be paid to the quality of the videos.

EP

5.0Reviewed Jan 22, 2025

it's very useful course .I have refreshed my knowledge and work experience . thanks a lot to all the coach in Coursera.

CB

5.0Reviewed Dec 8, 2025

One of my favorite topics in HR and it was great to deep dive into the subject.

All reviews

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