Microsoft

Cloud Infrastructure & Security for Healthcare

Microsoft

Cloud Infrastructure & Security for Healthcare

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Differentiate break-fix incidents, service requests, and maintenance in Microsoft healthcare environments.

  • Navigate ticket lifecycles and align documentation with clinical-priority SLAs.

  • Triage a live ITSM queue and categorize incidents accurately (hardware, software, network access).

  • Execute warm-transfer escalations to specialized clinical application and network teams.

Details to know

Shareable certificate

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Recently updated!

October 2026

Assessments

24 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the Microsoft Cloud for Healthcare: Intelligent & Secure Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 11 modules in this course

This module introduces the foundational Azure services that power Microsoft Cloud for Healthcare—including compute, storage, identity, security, and monitoring. Learners will be able to explain how services like Microsoft Entra ID, Defender for Cloud, and Azure Monitor support healthcare data, identity, and security operations. Understanding the service landscape is essential for communicating with IT teams and supporting healthcare cloud operations in entry-level roles. This module is conceptual—tool access is not required.

What's included

3 videos1 reading2 assignments

This module provides hands-on practice navigating the Azure Portal to locate healthcare workload configurations, resource groups, and security settings. Learners will be able to use the Azure Portal to find and monitor assigned healthcare resources, including Entra ID, Defender for Cloud, Azure Monitor, and Cost Management. Portal navigation is the most fundamental daily skill for entry-level healthcare IT support—every task starts here.

What's included

2 videos2 readings2 assignments

This module introduces core cloud computing concepts—scalability, availability, elasticity, shared responsibility, managed services, and consumption-based pricing—in the context of Microsoft Cloud for Healthcare. Learners will be able to explain how cloud capabilities support scalable, managed, and compliant healthcare systems. Understanding these concepts prepares entry-level staff to communicate cloud value to stakeholders and support technology decision-making.

What's included

2 videos2 readings2 assignments

This module builds analytical skills for matching cloud deployment benefits to specific healthcare administration scenarios, including referral growth, multi-site access, and compliance reporting. Learners will be able to analyze case studies using Microsoft Cloud for Healthcare context to determine the most beneficial cloud deployment model. This analytical skill is used daily when managers ask, "Why are we using cloud for this?" and entry-level staff need to justify decisions clearly.

What's included

2 videos1 reading3 assignments

This module introduces cloud security controls, access control, encryption, logging, secure configuration, and monitoring, that protect healthcare workloads in Microsoft Cloud for Healthcare. Learners will be able to explain how tools like Microsoft Defender for Cloud, Azure Policy, and Cloud Security Benchmark protect EMR data, patient portals, claims systems, and healthcare APIs. Entry-level Cloud SecOps staff must understand these controls to monitor alerts, review posture dashboards, and escalate security events.

What's included

3 videos1 reading2 assignments

This module provides guided practice verifying security configurations against established baselines using Microsoft Defender for Cloud and Azure activity logs. Learners will be able to run a security check on a healthcare workload, compare configurations against a baseline checklist, and document findings with escalation recommendations. This is the core daily workflow of entry-level Cloud Security Operations, monitoring, verifying, and reporting.

What's included

2 videos1 reading3 assignments

This module introduces multi-factor authentication methods available in Microsoft Entra ID—including Microsoft Authenticator, SMS, phone call, and FIDO2 security keys—and explains enrollment requirements for healthcare access. Learners will be able to explain which MFA methods are recommended for healthcare environments and why MFA is mandatory for systems containing protected health information. Understanding MFA is essential for supporting user onboarding and troubleshooting access issues in healthcare IT roles.

What's included

3 videos1 reading2 assignments

This module provides hands-on practice enrolling in MFA using Microsoft Entra ID and the Microsoft Authenticator app, then verifying enrollment works through a test sign-in. Learners will be able to complete the full MFA enrollment process and confirm that multi-factor authentication successfully protects account access. Healthcare IT support staff help colleagues enroll in and troubleshoot MFA daily—this hands-on experience builds the confidence to guide others.

What's included

1 video2 readings2 assignments1 ungraded lab

This module explains how encryption at rest and in transit protects healthcare data stored and transmitted through Microsoft Cloud for Healthcare—covering Azure Storage, Azure Health Data Services (FHIR/DICOM), Dataverse, and SharePoint/OneDrive. Learners will be able to explain where Azure applies encryption by default and how encryption supports HIPAA Security Rule technical safeguard expectations and broader healthcare data protection requirements. This knowledge is foundational for supporting compliance audits and verifying data protection in healthcare cloud environments.

What's included

2 videos2 readings2 assignments

This module builds analytical skills to trace healthcare data workflows and identify every point where encryption protects data, including file transfers, system connections, database storage, and report generation and downstream consumption points in Microsoft Cloud for Healthcare. Learners will be able to analyze a workflow diagram to identify all encryption-protected handling points and flag any gaps requiring verification or escalation. This tracing skill is used directly in compliance audits when stakeholders ask, "How is this data protected at every stage?"

What's included

1 video2 readings3 assignments

This project integrates skills from across this course—Azure portal navigation, cloud security posture verification, MFA enrollment assessment, and encryption workflow analysis—into a single healthcare cloud security review. Learners will be able to use Microsoft Defender for Cloud baselines, Entra ID MFA status, and encryption tracing frameworks to evaluate a healthcare environment and produce a documented security assessment with prioritized escalation recommendations. Pre-go-live security reviews are a core responsibility of entry-level healthcare IT staff—this deliverable mirrors that real workflow and serves as a portfolio-ready artifact for job applications.

What's included

3 readings1 assignment

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Instructor

 Microsoft
499 Courses3,022,685 learners

Offered by

Microsoft

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.