About this Course

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Learner Career Outcomes

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got a tangible career benefit from this course

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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 12 hours to complete
English

Skills you will gain

Team BuildingLeadershipEmotional IntelligenceTeam Management

Learner Career Outcomes

20%

started a new career after completing these courses

20%

got a tangible career benefit from this course

11%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 12 hours to complete
English

Offered by

Placeholder

University of Pennsylvania

Syllabus - What you will learn from this course

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Week
1

Week 1

24 minutes to complete

Course Overview

24 minutes to complete
1 video (Total 4 min), 2 readings
1 video
2 readings
Syllabus10m
Meet Drs. Legatt & Newberry10m
Week
2

Week 2

3 hours to complete

Setting Team Foundations

3 hours to complete
7 videos (Total 54 min), 4 readings, 2 quizzes
7 videos
1.3 Goals: Getting SMART4m
1.4 Goals: Answering the WIIFM Question4m
1.5 Team Roles4m
1.6 Setting Norms for Communication4m
1.7 Setting Norms for Decision-making and Conflict4m
1.8 Interview: Mike Barger25m
4 readings
The Foundations of High-Performing Teams10m
A Small Data Approach to Managing Teams10m
Why WIIFM Matters10m
Example of a Charter15m
1 practice exercise
Setting Team Foundations30m
Week
3

Week 3

3 hours to complete

Diagnosing Team Problems

3 hours to complete
9 videos (Total 53 min), 3 readings, 2 quizzes
9 videos
2.2 The Sources of Team Misalignments5m
2.3 Environmental Misalignments5m
2.4 Individual Misalignments4m
2.5 Assignment - GM Case4m
2.6 Team Culture Types4m
2.7 Misalignments Checklist3m
2.8 Taking the Team Temperature3m
2.9 Interview: Dr. Jack Gutsche16m
3 readings
Understanding Your Team’s Culture10m
The Five Biggest Teamwork Ills:10m
Building Psychological Safety in the Workplace10m
1 practice exercise
Diagnosing Team Problems30m
Week
4

Week 4

3 hours to complete

Coaching Emotionally Intelligent Teams

3 hours to complete
9 videos (Total 53 min), 3 readings, 2 quizzes
9 videos
3.2 Why Emotional Intelligence Matters2m
3.3 How to Improve Emotional Intelligence4m
3.4 Mindfulness Strategies3m
3.5 Google’s Search Inside Yourself4m
3.6 Mindful Coaching and Feedback Conversations4m
3.7 Overview of Verisk Analytics2m
3.8 Interview with Renee Torchia25m
3.9 Recap1m
3 readings
Feedforward Forbes10m
Five Tips on Coaching for Emotional Intelligence10m
Interview with Chade Meng-Tan, Google Jolly Good Fellow and Author of Search Inside Yourself10m
1 practice exercise
Coaching Emotionally Intelligent Teams30m

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About the Culture-Driven Team Building Specialization

Culture-Driven Team Building

Frequently Asked Questions

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