Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course helps you understand the problems that hurt productivity, and gives you tools for creating positive change. This course also guides you through creating the ground rules and structure needed to set your team up for success.
This course is part of the Culture-Driven Team Building Specialization
Offered By
About this Course
Skills you will gain
- Team Building
- Leadership
- Emotional Intelligence
- Team Management
Offered by

University of Pennsylvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Syllabus - What you will learn from this course
Course Overview
Welcome to Building High-Performing Teams! Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course will help you understand the problems that hurt productivity and give you tools for creating positive change. This course will help you create the ground rules and structure to set your team up for success. You will gain the skills to diagnose issues such as conflicts, groupthink, and lack of commitment in your team before they get out of control. The course offers frameworks to adjust team behaviors and get the best performance out of your people. You will also understand frequent stumbling blocks for common team types, such as startups and virtual teams, and learn solutions tailored to each one.
Setting Team Foundations
In this first module, we will talk about how to get your team started off on the right foot with a process called team chartering. This is where you lay out the rules that your group will follow to give them the best chance for success. In particular, we will talk about how to create the right goals, team roles, and group norms to get the most out of each person.
Diagnosing Team Problems
In this module, we’ll look at why good teams go bad. We’ll focus on those process losses I mentioned, and dig into the different problems that can derail your group from its goals. Since it can be hard to really pinpoint team problems and even harder to talk about them, we’ll look at some methods that will help you do both.
Coaching Emotionally Intelligent Teams
In this module, we move from discussion to action. After getting a sense of what is going wrong with your group, we will give you tools for making effective behavioral changes so that you can close the gap between how your team says it wants to work together and what you actually do.
Reviews
- 5 stars81.39%
- 4 stars14.34%
- 3 stars2.71%
- 2 stars1.16%
- 1 star0.38%
TOP REVIEWS FROM BUILDING HIGH-PERFORMING TEAMS
Loved this course! Learned so many valuable and helpful insights I can take and implement.
Learned lot of theory's and practical solutions for overcome various conflicts between team members. Start up and Remote team concept is very much interesting.
I enjoyed the interviews with business leaders to learn from their firsthand experiences!
The course opened my eyes to a wide range of issues affecting team performance. The skill I learnt will be genuinely useful for my work.
About the Culture-Driven Team Building Specialization
Master the strategies and tools that enable you to form, join and lead teams more effectively.

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