By Amron D B•
Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
By Yuddely D L A L D•
Apr 9, 2022
thnks for the opportunity to learn through this course about customer service fundamentals.
By Santana I B•
Aug 19, 2021
I enjoyed taking this course. The information shared was fact based and easy to understand.
By Tonia J•
Feb 21, 2021
I like the pop up quiz during the video's. The instructor is easy to listen to and follow.
By Hugo E G L•
Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
By Mariya H•
Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
By Isah B A•
Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
By Udeh C•
May 6, 2022
An amazing course, well detailed and explained.
Big shout out to the awesome instructors!
By Rhythm M•
Apr 13, 2020
A professional course focusing on everything required to become a skilled customer agent.
By Alison C•
Jan 28, 2022
Excelente curso , en el aprendes las cosas mas fundamentales en el servicio al cliente
By ALEJANDRO D L G M•
Jan 18, 2021
Excellent Overall view into the Customer Engagement Specialist Role! Great Experience.
By Kristin D•
Sep 28, 2020
Great information and very helpful that I can use with my team of call center agents
By Ogunga A O•
Apr 9, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
By Anyiam-Obasi E•
May 1, 2022
This is a wonderful course to enlighten you of several scopes of Customer support.
By Mercy O•
Apr 8, 2021
Best customer experience course. I enjoyed it and would recommend it all the time.
By Alvi R•
Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
By Grace N•
Jun 5, 2022
It was a wonderful experience. Thank you, Coursera for giving me the opportunity.
By Adaobi I•
Apr 16, 2022
The course is detailed and easy to assimilate. Thanks so much for impacting.
By Fabián Cordero Granados•
Aug 11, 2021
The best course to start to get skills to work like agent of costumer service
By Joanna G F•
Dec 25, 2021
This course is well-written and provides an excellent learning opportunity.
By Farit A C C•
Nov 1, 2021
I loved it. It was stunning learning with this course. Thank you very much
By Paul e m•
Aug 10, 2020
course is interesting and adds to personal knowledge about customer care
By Purity E•
May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so
By Bashayer A•
Mar 29, 2022
I learned a lot from the course. I am grateful to you and your effort
By Bikram K N•
Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.