MH
Oct 6, 2020
I didn't have any idea to how control social media, but after this course that was so practical learned how to control , monitor and observe the operation and also how to find solutions to thrive.
AM
Feb 16, 2021
Thank you Coursera, DOST and Northwestern University. I really enjoy the course. I hope I had much time to finish the whole course. Hopefully, if there is another opportunity like this, I will.
By Christina R
•Dec 23, 2015
I liked the assignment, and the course... for the most part. What I didn't care for was so much time being spent on the IBM BlueMix and other software tutorials. I don't really see the value in those software, and it felt very sales pitch-y. I can't imagine using them in my day to day, so it just felt like a waste of time. But I did like all other aspects of this course, including the Taco Bell insight, as well as the details on Social Mention and the other free web applications that is more pertinent to future social work.
By Paula M O
•Apr 4, 2018
I found this course really useful in terms of understanding the importance of listening, engaging in the conversations, and doing the follow up in order to position your brand positively. But the tools are not updated enough and some of them won't even work like shown on the videos.
By Moutasem S
•Nov 5, 2018
The Mooc's material is old and need updating, and there is a bulk of websites registrations we didn't need to fulfill our target as it is already expired or changed the scope, on other hand it guides to the main goal of listening to the target market and interact with influencers.
By Emma H
•Nov 3, 2016
Great course. Felt a little salesy at times, with all the monitoring products features (some which wouldn't work due to changes in UI or incompatibility with my computer). But overall a great overview of monitoring software and the importance of understanding your audience.
By Kathy D
•Mar 7, 2016
It's a very special MOOC since they give great tools but it gets a little bit complicated because at the end, you need a tool that sumarizes rather than teaches you programming. Either way, I believe all the MOOCs are fantastic and necessary. They give great examples!
By Stephane D
•Mar 1, 2016
Some interesting content and great softwares/tools. However this second mooc is a bit too much on the commercial side (including VERY pricey softwares that few of us will ever use I guess). Fortunately, the other moocs of the specialization are much much better!
By Linda L
•May 4, 2018
Good, just frustrating there is no one in the forums to help when the apps we're being asked to use aren't working for us. I would have been nice to have some direction and to save some time. The course information will be helpful.
By Fabio P R
•Feb 4, 2016
I found it was very interesting, for sure, but maybe too focused some times. Also, it seems good for listening to twitter, for example, but not other social medias that could be much more interesting in different situations.
By Gavin B
•Apr 20, 2017
Lots of application that are discussed within the course have been updated, so the tutorials are not longer relevant. This made it challenging to utilize the applications to the full extent.
By Fiorenzo C
•Nov 24, 2018
The first two weeks were very useful, because I gained insights about many interesting Social Media Analytics platforms, but them the content stopped being relevant and up-to-date.
By Valeriya C
•Feb 23, 2016
I would prefer to learn about less SMM tools more in depth, rather then getting to know so many just briefly. Felt a little bit overwhelmed.
By Chakshu K
•Sep 29, 2019
The material and a lot of the tools are outdated or have shut down. This course would be much better if that can be addressed.
By Kimberly J
•Feb 1, 2018
It was a bit salesy in my opinion. IBM Blue Mix was pushed big time which was very off putting.
By Robin J
•Feb 13, 2016
Too much basic stuff about Twitter and how everything works in detail. Could be more advanced.
By Sharon A S
•Oct 10, 2019
Great course, but there are still some topics not updated to 2019 reality.
By Katherine B
•Dec 6, 2015
I found the monitoring tools a bit difficult to grasp in the time frame.
By Antonio F R
•Nov 15, 2017
Missing updates on software usage.
By kwanwingfai
•Apr 5, 2020
NA
By Kayley K
•Nov 6, 2016
Aside from week 4, I found this course to be little more than a commercial for various social analytics programs. Also, there's a Google+ assignment. Google+ wasn't relevant five years ago, let alone in 2016. There's some potential in this course but it desperately needs to be updated for 2017. This course may be helpful to people just starting out as social media professionals but if you're already working in this field, you will find this course incredibly dull.
By Mihai M
•Jul 8, 2017
well, my main problem was that the tools MOOC provided didn't fit on the regional needs that I have.
Most of them have just an English oriented content analysis. Unfortunately, this MOOC didn't help me so much.
By Marlene S
•Jun 8, 2020
content too old; video/ audio quality could be better; assignments are aimed at business owners or people already working as senior marketing professionals; major focus on Twitter
By Myriam M
•Oct 31, 2019
Está desactualizado por completo
By Lucas K
•May 19, 2020
You have to sign up for tons of free trail applications and software
By Deleted A
•Jan 7, 2021
Not able to unenroll
By Uzodufa S
•Aug 8, 2020
i want to unenroll