When you enroll in this course, you'll also be enrolled in this Professional Certificate.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Coursera
There are 4 modules in this course
In the real world, data projects fail when they aren't grounded in business value. This course teaches you to lead from day one by mastering the process of translating vague business questions into actionable research plans. You will learn how to frame research questions, conduct stakeholder interviews, and capture project requirements using a structured intake template. The course introduces strategic frameworks such as the 4 Ps, SWOT, and the Ansoff Matrix to help connect research insights to real business growth opportunities.
You will also evaluate the cost-benefit of different research approaches and estimate potential research ROI, ensuring that each project you lead is viewed by leadership as a worthwhile investment. You will align on and prepare concise measurement plans and executive summaries that connect research outcomes to business KPIs, so insights are directly actionable for leadership. This foundational stage ensures your research is grounded in business value before moving into advanced data tools. By working through templates, case activities, and short feedback loops, you will gain confidence in scoping projects that balance rigor, feasibility, and business value. You will conclude this course with a professional project intake portfolio that demonstrates your ability to lead the research process from the first stakeholder meeting to the final strategic recommendation.
Who this is for: Aspiring market researchers, business analysts, marketing professionals, and anyone looking to develop strategic research skills with no prior experience required.
This module equips you to transform ambiguous business questions into actionable research projects. You will learn the five core purposes of market research and how to connect them to stakeholder needs, using real-world examples from companies like Netflix and Coca-Cola. This module also introduces you to a structured approach to project initiation, centered around a standardized intake form for capturing goals, defining audiences, and setting timelines. By mastering this process, you will move from simply fulfilling requests to becoming a strategic partner who ensures every research project is aligned and set up for success.
What's included
4 videos4 readings5 assignments
Show info about module content
4 videos•Total 28 minutes
The High Cost of Asking the Wrong Question•6 minutes
The Five "Whys": A Map for Market Research•7 minutes
The Power of a "Front Door" for Research•6 minutes
Anatomy of a Research Intake Form•8 minutes
4 readings•Total 23 minutes
Your Reference Guide: Connecting Questions to Purpose•5 minutes
Decoding the Ask: Finding the Question in the Clutter•6 minutes
What Makes a Great Research Brief?•6 minutes
From Email to Intake Form: A Step-by-Step Guide•6 minutes
5 assignments•Total 90 minutes
The Market Research Initiation Kit•30 minutes
Hands-On Learning: Case Study: From Business Challenge to Presentation Plan•20 minutes
Knowledge Check: Matching Purposes to Problems•10 minutes
Hands-On Learning: Practice Run: Draft a Research Intake Form•20 minutes
Knowledge Check: Validating Your Intake Form•10 minutes
Define Research Objectives and Methods
Module 2•2 hours to complete
Module details
This module prepares aspiring researchers and analysts to design effective research projects. You will learn to convert vague business problems into specific, measurable research objectives and select appropriate methodologies. Using case studies from Coca-Cola and Airbnb, you will master structured interview techniques and define SMART objectives. The module teaches you to conduct cost-benefit analyses of methods like surveys and interviews to justify your choices. Through hands-on activities, including mock interviews with an AI coach, you will build a portfolio-ready research brief, ensuring your projects are actionable and aligned with strategic business goals.
What's included
4 videos4 readings5 assignments
Show info about module content
4 videos•Total 29 minutes
The "New Coke" Fiasco: Why Objectives Matter Most?•7 minutes
How to Define and Draft SMART Objectives?•9 minutes
How Airbnb Found Its "Game-Changing" Insight?•6 minutes
How to Analyze and Recommend Research Methods?•8 minutes
4 readings•Total 20 minutes
The Art of the Ask: A Guide to Structured Interviews•5 minutes
Documenting for Clarity: The Research Brief•5 minutes
A Map of Methods: From Surveys to Ethnography•5 minutes
Framework for Advancement: Aligning Methods to Your Career•5 minutes
5 assignments•Total 90 minutes
The Complete Research Brief•30 minutes
Hands-On Learning: Clarifying Ambiguous Business Requests via Email •20 minutes
Knowledge Check: Principles of Objective Setting•10 minutes
Hands-On Learning: Recommending a Method for a New App Launch•20 minutes
This module provides a hands-on foundation in strategic marketing, focusing on the 4Ps and SWOT analysis. You will learn to deconstruct a company's go-to-market strategy by classifying tactics into Product, Price, Place, and Promotion. Through case studies on companies like Netflix and Tesla, this module teaches you to conduct a comprehensive SWOT analysis, organizing internal strengths against external opportunities. You will develop the analytical thinking required to translate raw data into a structured strategic overview, identify competitive vulnerabilities, and formulate actionable recommendations, a critical skill for any aspiring market analyst or business strategist.
What's included
5 videos2 readings5 assignments
Show info about module content
5 videos•Total 33 minutes
Deconstructing Coca-Cola's Global Strategy•8 minutes
Spot the P: Real-World Marketing Tactics•7 minutes
How to Classify Any Tactic?•5 minutes
How Netflix Navigates the Streaming Wars?•7 minutes
Building a SWOT Step by Step with Tesla•7 minutes
2 readings•Total 10 minutes
The 4Ps: Product, Price, Place, and Promotion•5 minutes
The SWOT Matrix: Internal vs. External Factors•5 minutes
5 assignments•Total 80 minutes
Competitor Analysis Brief•30 minutes
Hands-On Learning: The 4Ps Sorting Challenge•15 minutes
Knowledge Check: 4Ps Concepts•10 minutes
Hands-On Learning: Drafting a Competitor SWOT•15 minutes
Knowledge Check: SWOT Concepts•10 minutes
Optimize Growth: Map and Evaluate ROI
Module 4•2 hours to complete
Module details
This module equips aspiring business analysts and marketers to build compelling, data-backed business cases. You will learn to apply the Ansoff Matrix to systematically map growth opportunities, from market penetration to diversification. This module teaches you not only how to build a growth strategy but also how to quantify its potential revenue impact. You will then learn to conduct a thorough postmortem campaign analysis, evaluating actual ROI against target KPIs, diagnosing variance, and formulating clear, actionable recommendations for future optimization.
What's included
4 videos3 readings4 assignments
Show info about module content
4 videos•Total 26 minutes
What is the Ansoff Matrix? The Four Paths to Growth•7 minutes
How to Build a Simple Revenue Forecast?•6 minutes
Measuring Success: An Introduction to ROI and KPIs•7 minutes
How to Analyze a Post-Campaign Report?•6 minutes
3 readings•Total 19 minutes
A Deep Dive into the Ansoff Matrix•7 minutes
Career Connection: The Strategic Growth Planning Skill Set•5 minutes
Identifying Variance Drivers: Finding the "Why" in Your Data•7 minutes
4 assignments•Total 95 minutes
Growth Strategy and Performance Analysis•30 minutes
Hands-On Learning: Mapping Growth for a Cafe Business•30 minutes
Knowledge Check: The Four Quadrants•5 minutes
Hands-On Learning: Calculating ROI for a Digital Ad Campaign•30 minutes
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
Is this course suitable for beginners with no research background?
Absolutely. The course is designed from the ground up for professionals with no prior market research experience, providing a step-by-step approach to developing research skills.
What strategic frameworks will I learn in this course?
You'll master three key strategic frameworks: the 4 Ps marketing framework, SWOT analysis, and the Ansoff Matrix—tools used by top businesses to guide strategic decision-making.
How will this course help me in my career?
This course provides foundational skills critical for roles in market research, business analysis, strategy consulting, and marketing, teaching you to transform business questions into actionable research strategies.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.