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Learner Reviews & Feedback for Negotiation Fundamentals by ESSEC Business School

1,142 ratings
330 reviews

About the Course

This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations. In an interactive manner, this course will help you, among other topics: get prepared for any negotiation; avoid traps; know how to prompt value-creating partnerships; structure an effective negotiation sequence; bargain in an efficient and respectful manner; overcome deadlocks; and much more! Indeed, negotiation is not simply about deciding who gets what now – it is first and foremost about creating productive, fair, and therefore long-term partnerships. This course guides you through innovative and proven approaches – “win-win…but not at any price”. Together with its specialization, this course will lead you towards high impact and sustainable negotiations at all levels, whether finding solutions to people management issues, sealing a deal on a sales package, or entering into high-level strategic or political negotiations involving multi-party stakeholders....

Top reviews

May 20, 2020

Aurelien is literally an excellent instructor. Also, the video design, clarity, organization of material, is perfect. Besides, quizzes and assignments composition are entirely matched with the course

Jul 4, 2021

As a beginner this course is easy to understand the fundamentals of negotiation. The course also makes it easier to understand the different components that makes up negotiation that are very subtle.

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301 - 325 of 331 Reviews for Negotiation Fundamentals

By Phil B

Aug 23, 2021

very good course - thank you!

By Richard E B D A

Apr 22, 2021

Es un curso muy interesante.

By Fernando B

Aug 7, 2019

very practical and usefull


Mar 8, 2021

Very Indept and educative

By Xavier M E

May 23, 2021

Issues with quiz week 4

By Ahmad A M I

Aug 29, 2021

Very Good Course

By Udi A

Jul 26, 2017

Great course.

By Satyadip B

Feb 1, 2021


By Roberto L E

Jul 29, 2019


By Johannes J

May 16, 2020

The substance is very good; interesting, insightful and useful. Prof. Colson has a smooth, easy delivery and is a pleasure to listen to/watch. The ten elements are easy to remember and an extremely useful guide for preparing for/thinking through a negotiation. Purely on substance of the lectures, I would give this course a 5. Some downsides:

(A) It is not clear what the written materials are. Prof. Colson sometimes refers to them in his lectures, but it's not clear whether they are optional or required, where to get them etc. And then, in the quizzes, suddenly there are questions/responses that he DEFINITELY has not covered in his lecture (see below), so I wonder if those questions/responses are from the written materials.

(B) The quality of the quizzes is VERY, VERY poor. It doesn't seem like anyone has thought about the questions or edited them or made sure they link back to the lectures. There are grammatical/syntax errors, so that the questions are hard to understand; there are answers that are non-sensical, indistinguishable from one another or straight-out conflicting with what he told us during lecture. For example, one question (I believe #9 on the last practice quiz) asked: what is involved in active listening? The correct answer turned out to be "taking notes of everything that is said". INCORRECT answers included: "re-phrasing questions"; "clarifying questions"; and "checking via questions on non-verbal impressions gained". All of those are wrong?? Really?? And active listening consists of writing everything down? Surely, that CANNOT be correct!! Also, the questions often refer to the lectures verbatim, which in and of itself is not a particularly creative way of testing a student's understanding, but fine; but then suddenly, about 1/4 f of the questions refer to terms that were NOT covered in the lectures. I don't mind if questions require us to think for ourselves and come up with responses that weren't explicitly mentioned in the lectures, but when it's just terms of art, basically definitions, and they haven't been explained, then it's an annoying (and pedagogically useless) way of making the questions "difficult". The quality of the quizzes REALLY needs to be revisited as a matter of priority.

(C) The technology is not very helpful. My main complaint is that it is not possible to take notes simultaneously to listening to the lectures. One can only highlight the text from the lecture and then add notes to that excerpt, but not take freehand notes (on the web page, I mean; I can obviously do so by hand (which is what I've had to do) or on another computer/screen). This seems like a very obvious and easy feature; why is it not possible? Did I just miss something? Would be great if this feature could be added.

By Clifford J D

Jul 17, 2021

Do not take this course unless you get the book. I found the professor clear and concise, and the information is useful for those needing to learn negotiation fundamentals. The material on preparation and strategies is very useful. So why only a 3-star rating? The exams are horrible! Many of the questions are not covered during the course (maybe in the book), some answers are contradictory to what the professor stated, and some are even written in a format as if to "trick" the student. This left a bad taste about an otherwise good course.

By Kristopher R

Apr 27, 2019

I found the instructions for the case studies very limited, even after I posted a discussion forum on it. Also, it was hard to find reviewers. It would be nice to be able to contact staff at some point if discussion questions aren't answered. The exam questions didn't always reflect what was in the video lessons, so we had to guess several times. I feel like I have walked away with some new skills and am thankful for that.

By Nina G

Nov 9, 2020

No reading materials or printable charts provided.

Difficult sometimes to understand the speaker.

The Final exam was very poorly constructed...not helpful in that it did not state exactly what was correct or incorrect. That is, if you got 3/4 answers correct you still got a you didn't have a way to know what was right and as such it ended up being a frustrating ans useless guessing game.

By Caiuby F

Apr 13, 2021

The content is ery useful. However, the MOOC and the final assessment are dissociated from the content introduced in this course considering that they were not based upon any reference material even though some commons concepts are mentioned. Moreover, the video's monologues do not captivate at all; it would be better if they were created using some slideshow features.

By Gion S

Apr 17, 2020

I liked the course in itself and have learned a lot. However, it was too enterprise focused in my opinion. It didn't focus enough on situations outside of that world. Also, it would've been nice to have a real-world example and review of a negotiation so we can see what actions a negotiator would take in a certain situation.


Sep 4, 2021

The course content was great but when i signed up the course name read "negotiation, mediation and conflict resolution" but when it started, it was only "negotiation fundamentals". This was a little disappointing.

By Gabriel F H

Oct 19, 2017

It is a good course but I could have more real examples. It would be great to have simulations people on the videos.

By Danilo B

Sep 23, 2019

poor resources available

no reference to extra curricula reading (apart from the book by the teacher of the course)


Nov 20, 2020

las preguntas del examen final son muy confusas aunque hayas estudiado bien

By Hribhav P

Jun 15, 2020

The Final Exam was extremely vague and difficult.

By Chinmay P

Aug 24, 2021

Hard and boring. It is not application based

By Yalchin M

Jul 19, 2020

Number of quizzes should be increased

By Shahril B S

Jul 28, 2020

very hard to understand

By S S

May 3, 2021

it was not beginner!

By Brandon H

Dec 29, 2018

The course content was good - it provided a checklist for various phases in negotiation, and the content authors have certainly developed an interesting conceptual model for that checklist. My main problem with the course are (1) the material is very broad in scope - it may be clear to the instructor what they are talking about, but much of the content is superficial and not adequately explained for a beginning, (2) english is a second language for some of the people putting together the course, and despite this the authors rely on nuanced meanings of words in testing which are unfortunately only clear to them, and (3) during the testing, the course authors take "leaps," sometimes using terms or concepts not introduced in the material as answers to questions, which makes it very difficult for the student to figure out what they are thinking.