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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,808 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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2551 - 2575 of 4,172 Reviews for Successful Negotiation: Essential Strategies and Skills


Sep 24, 2020

Thank you!!!

Amazing knowledge!

By Ryadh u c

Aug 3, 2020

Very insightful and effortless

By Luis E S P

Jul 10, 2020

Amazing Course, thanks a Lot!!

By Brandon N P B

Jul 7, 2020

Great and good oriented course

By Ricardo A G

Jun 17, 2020




By shravan l

May 25, 2020

100% satisfied with the course

By Boris V

May 15, 2020

Great teacher, great material!

By Jack v A

Oct 6, 2019

This was a very helpful class.

By Guilherme F

Aug 1, 2019

Brilliant! It helped me a lot!

By Jehan R

Mar 8, 2018

Awesome, Learnt something new.

By Dmitry Z

Oct 26, 2016

Great course! Helped me a lot

By Giovanna C

Mar 7, 2016

love the professor and content

By Vytis K

Jan 17, 2016

Great nego introductory course

By Wachid P

Sep 5, 2022

Thank you for your knowledge

By Shuchita G

May 8, 2022

Very focused and apt content.

By Guillermo C A

Mar 1, 2022

Exelente, deben tomarlo todos

By Lê H V

Sep 8, 2021

This course is worth learning

By Zaher E

Mar 12, 2021

It is one of the best course

By Matin K

Jan 14, 2021

Great content. Great teacher.

By Joshua P N

Sep 24, 2020

Really helpful and practical.


Sep 5, 2020


By Soroush N

Aug 17, 2020

Perfect teacher and materials

By Francis P B

Jul 2, 2020

very easy and clear to follow

By Rishita

Jun 7, 2020

it was an amazing experience.

By Saba M

Jun 4, 2020

It's very useful for students