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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,776 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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2626 - 2650 of 4,164 Reviews for Successful Negotiation: Essential Strategies and Skills

By Daniel S

Nov 26, 2019

Excellent and very helpful.

By Agnus G S

Jun 26, 2019

prático e bem interessante.

By Mauricio A Q M

Jan 8, 2018

great course! good content!

By Carlos P S

Jul 22, 2017

Very useful, great teacher!

By Sam C

Jun 25, 2017

amazing course, learnt alot

By Clara G

Jan 5, 2016

Muy interesante y práctico.

By Murat

Nov 2, 2015

It really helps, thank you.

By Jevgenija F

Sep 23, 2015

Fantastic! Easy and useful!

By Sylvia W

Jul 11, 2022

Loved it. Very Informative


Mar 24, 2022

Mind-bendingly excellent!

By Sheikh A H

Feb 2, 2021

Loved it, very resourceful

By Vaishnavi V

Sep 29, 2020

It was a great experience.

By Vishal K

Sep 28, 2020

It was a great experience.

By Thu P

Sep 3, 2020

I really like this course.

By Alan A

Aug 4, 2020

It was very helpful course

By José R O S

Jul 27, 2020

Muy buen curso de negocios

By Ujjawal S

Jul 18, 2020

Such a great course it is.

By Satyam S

Jul 5, 2020

exam was very tough for me

By Damilola S

May 31, 2020

Great learning experience!

By KrishnaMurty V

Apr 27, 2020

Excellent Training Program

By Marc j

Apr 26, 2020

This is an amazing course.


Feb 24, 2020

It was very good training.


Jan 26, 2020

It's very useful course!!!

By zebo m

Mar 9, 2019

the professor is excellent

By Aaron S

Oct 3, 2018

Learned a ton! Thank You!