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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

12,285 ratings
2,985 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

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2701 - 2725 of 2,931 Reviews for Successful Negotiation: Essential Strategies and Skills

By Vatsal D

May 05, 2018

The Slides could have been more explanatory. Overall a good course.

By Monty B

Jul 17, 2019

Pretty fast course and examples were well thought out and explained.

By Lionel S

Oct 03, 2015

Very instructive although there wasn't enough practical cases fo me.

By Ibrahim J

Sep 20, 2015

I liked so much this course and the teaching way of the its teacher.

By Nicolas V

Jan 04, 2016

Great for everyone, almost essential to non-businessmen or lawyers.

By Yuva P J

Aug 03, 2020

Thank To University of Michigan for providing this platform to me.

By Ben B

Apr 24, 2020

A good introduction to some basic negotiation concepts and skills.


Jul 28, 2018


By zameer k

Jul 27, 2020

Good course to change perspective towards any kind of negotiation

By Twannetta W

May 12, 2019

Great professor with clear lectures and thought provoking topics.

By Fida R

Jan 17, 2016

Excellent course. Useful tips for professional and personal life.

By Ms. V H

Jul 26, 2020

Gives a detailed understanding of the essentials of negotiation.

By Aishwarya B

Jul 21, 2020

One of the most essential life-skills, explained so beautifully.

By Eugenio S B

May 14, 2020

Very helpful. The lecture is direct and easy to understand even.

By M M

Apr 02, 2020

it paves the right way to suceed in personnel&professional life

By Dustin F

Aug 22, 2018

Prof has a unique style of teaching making this topic very easy.

By Desislava D

Nov 07, 2016

Generally good course. Very brief information about the tactics.

By Prakash K

Feb 12, 2019

Good course, structured presentation of topics for Negotiations

By Lucca M Z

Sep 20, 2020

It is fantastic! But i really missed more pratical stuff to do

By Saju

Nov 25, 2018

Definitely one of the skills which will help us in our career.

By Josh B

Apr 19, 2017

Great course. Lays out the process of proper negotiation well.

By Yufan S

Apr 16, 2017

I think this course is helpful and we can learn a lot from it.

By Arinesh S

Sep 21, 2020

it is an amazing course very useful you should give it a try.

By Deleted A

Aug 04, 2020

A good course to aware the knowledge of negotiation in depth.

By Robert

Jun 22, 2019

Great course and interesting but subtle topic. Thanks George!