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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,338 ratings
3,687 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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2701 - 2725 of 3,674 Reviews for Successful Negotiation: Essential Strategies and Skills

By Rahul J

Oct 31, 2020

awesome course


Aug 13, 2020

Very satisfied

By Mohit k S

Jul 24, 2020

Great learning


Jun 14, 2020

Awesome Course

By Sambhav A

Jun 14, 2020

Great Learning


Jun 4, 2020

Amazing course

By Kazi M i

May 24, 2020

Very satisfied

By Debora S

May 5, 2020

Thanks Cousera

By Mohamed L

Apr 23, 2020

just excellent

By Bradley O

Apr 12, 2020

Awesome course

By Frank B

Apr 8, 2020

Great program.

By Andre R d A

Oct 17, 2019

Amazing course

By Ian C

May 20, 2019

amazing exams!

By Deleted A

Apr 7, 2019


By Uziel M S J

Jan 9, 2018

Very Helpfull!

By Moises E F P

Jul 21, 2017


By mario a a r

May 29, 2017

Exelente curso

By Amanda S

Apr 18, 2017

Very organized

By Andrei

Apr 1, 2017

Very practical

By Felix N

Mar 7, 2017


By Tancredo O

Feb 16, 2016

Just excellent

By Enzo-hwang

Oct 11, 2015


By Pankaj K

Oct 9, 2021

Nice teachers

By Amit A

Aug 10, 2021

​great course

By Geovane A

May 1, 2021

Great course!