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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

12,222 ratings
2,977 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

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2801 - 2825 of 2,923 Reviews for Successful Negotiation: Essential Strategies and Skills

By Hugo K

Oct 16, 2015

Useful and insightful

By Anukul C

Jul 27, 2020

It's awesome course.

By Anitha R K

May 15, 2020

easy learning online

By Dimitris L

Jan 16, 2020

I loved this course!

By Koloniaina R

Oct 30, 2015

Great and effective

By R B

Aug 19, 2020

Exam was difficult

By Shalin S

Jul 06, 2020

Amazing experience

By 余嘉倫

Apr 09, 2020

受益頗豐 ! 不論是談判技巧或英聽。

By Truong Q T

May 11, 2017

interesting course

By Olga Z

Feb 26, 2019

Excellent Course!

By Pratham D

May 28, 2020

it was excellent


Apr 08, 2020


By Pankaj K Y

Jan 27, 2019

very helpful...

By Mohammed I M A

Apr 04, 2017

Very Nice issue


May 19, 2020

Amazing Course

By Vishal S

Mar 31, 2020

very satisfied


Jun 29, 2019

Great Delivery

By Robbie S

Dec 03, 2015

Great content!


Aug 04, 2020

Its excellent

By Samrat N

Aug 04, 2020

It is awesome

By Eneko H R

May 02, 2020

Great course.

By vraj s

Apr 28, 2020

nice teaching

By Rakesh R

Sep 13, 2015

Just awesome!

By aakash b

Jul 13, 2020

Great course


Jun 22, 2020

Great course