Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

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I liked this course overall, and thought it had some thought-provoking and actually useful bits of information. I am a researcher in her 20s at the University of Michigan hospital, to provide a bit of my perspective. I originally took this course to (hopefully) get some ideas for how to negotiate salaries, perks, and benefits with potential employers and how to better represent myself in private purchases for things such as used vehicles. In my experience, this course was about 70% theory/large-scale negotiation and 30% real life tips and suggestions, so it did not exactly fulfill my original hopes for the course, but did provide me with a lot to think about when it comes to business-to-business or business-to-client negotiations that may come in handy in the future (and if not, then at least it's some new insight).

Pros: very accessible to many cultures and countries, some tips for psychological traps that are commonly present in negotiation situations, real life examples of companies following different theories outlined in the course, the instructor was fairly engaging and seemed genuine in his interest and very experienced, "The House on Elm Street" example that is given in this course and intended to be carried out with another person in real life was quite useful and fun

Cons: not super useful for my purposes (outlined above), I wish there were more examples/practice prompts similar to "The House on Elm Street" so that we could practice a variety of scenarios and hone some skills over several attempts at realistic negotiation scenarios

The professor is well-knowledged and able to provide very high quality course. I do lean a lot from his class.

Though English is my second language, prof. George's explanation is very clear, easy to understand and on the point. The videos help a lot when i was learning. It's more efficient and memorable than reading the book (i also purchase the book and write notes during my learning).

Generally, I's satisfied by the knowledge I learned so far. Due to device limitation, i, prof, and other students may not able have interaction which may influence our learning quality (Negotiation required a lot of practice and experiences). But I still can see our prof's effort on making this class memorable to us.

At the end, Thank you Prof. George for providing meaningful education.

This course was extremely valuable to me. Theoretical knowledge especially. My two points for possible improvement, most probably subjective, would be:

1.The course is too slow-paced. There is a bit too much of an auxiliary talk, which may distract from the essential knowledge.

2.While the course offers some state of the art practical examples, a little more interactive approach would probably immensely increase student involvement and hence help keep attention and distinguish important points.

Lastly, at every start of the week, I was asked to do a test quiz to asses my knowledge from that week. This is very strange. The test quizzes should most definitely be offered only in the end of a week, AFTER I have acquired knowledge, and not before.

This is a very well designed course for negotiations and contract making. The thing I found which would have been added benefit is more practical elaboration in Week 3 of actual negotiation techniques. More of these tools could have been covered and practical guides and case studies like negotiating for increases compensation, negotiating with a supplier etc.

Some of these tools which I found from the book "Never Split the difference" are

Disarming your opponent by saying the worst thing about yourself first, particularly helpful in dispute resolution negotiations.

Asking "How am I supposed to do that?"

Mirroring technique

Writing the specific number instead of round off number.

Giving a range

etc.

Good course, you really learn skills which are valuable in real (business) life. The exercise of week 6 is excellent.

However, it was a bit slow paced and a bit too easy. I think I could have learned the same material in much less time if the videos had been more to the point (maybe some exmaples less, or explain an example with 2 sentences instead of 5).

If you want to go faster, just read the book and only do the exercise of week 6 and the end exam. The book is almost a literal transcription of what he says in the videos. Indentical examples and anecdotes.

Summary: content was great but could have been more fast paced.

Some strategies I learnt, I would have never thought of. An interesting course and quite enjoyable. A great course for any business person who needs the essential ingredients for negotiating. Thank you to the lecturer and much appreciated.

Perhaps a little additional material to give it some depth? I just felt a little more was needed to validate the material to put what we learn into practice. But apart from that, a worthwhile course for anyone that needs to negotiate in their business. I am sure I will refer back to this from time to time, as some pointers will help keep you in focus with your strategies.

I just found the final exam a bit confusiong when the answers options were displaying > "two of the above". What does it mean? 1: the last two answers which are located right above ? or 2: any other answer that is above?. Still, I found the course not clear enough on the differences and similarities between mediation, arbitrarion, litigation. I know it is a lot to cover, but the course is ambigous about these themes. Anyhow, it was very interesting, George is awesome, I've learned from it and I do recommend it to my friends for sure! Thanks for the opportunity!

Primeiramente eu agradeço a oportunidade de ter estudado esse curso de forma gratuita na plataforma Coursera. Esse curso é recomendado a pessoas que não tem noção de como é feita negociações de preço. Ele explora de forma geral algumas leis sobre negociação nos EUA.

Os motivos por não considerar a nota máxima são:

Verborragia e que o curso não é adaptado a todas as legislações, mas expõe de forma geral alguns conceitos universais como fraude, mesmo que não seja diretamente aplicável a legislação de todas as nações.

This course was an interesting insight into the workings of business related conflicts and their resolution methods. It was especially so for me, not being an American, and learning a little bit about the way business and law go hand in hand. Of course this business-law tie is true of every country, but as a fishbowl look into the American way of doing things it made me able to reflect on the wider world and its methods too. Thank you Professor Siedel, for being my engaging virtual teacher.