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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,781 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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2876 - 2900 of 4,167 Reviews for Successful Negotiation: Essential Strategies and Skills

By George K

May 7, 2020

Highly suggested!


May 3, 2020

Fantastic course.

By kleber c

Apr 14, 2020

Curso sensacional

By João A C S N

Sep 17, 2019

Excellent Course!

By Deleted A

Sep 16, 2019

Great Learnt alot

By Яшин Д О

Dec 13, 2018

Very good course!

By Anil

Jun 15, 2018

Excellent course.

By Gerasymova T

Apr 29, 2018

Wonderful course!

By 刘舜轩

Mar 21, 2018


By Giacomo M

Nov 22, 2017

very good teacher

By Padmalochan M

Jul 3, 2017

Great Lectures!!!


Jun 27, 2017


By Michael W M

May 18, 2017

Excellent course.

By Gabriela M V

Oct 13, 2016

Very nice course.

By Daddy a E G

Sep 18, 2016

Excellent course!

By it40816375

Jul 28, 2016

It helps! Thanks.

By Sebastian W

May 17, 2016

best course ever!

By Jennifer L

Feb 14, 2016

very useful class

By Abhijit D

Feb 9, 2016

Excellent course.

By rafael d

Jan 21, 2016

excellent course!

By Paula B

Jan 18, 2016

Excellent course!

By Quentin M

Oct 16, 2015

Excellent course!

By Ivan S

Oct 16, 2015

Great and simple!

By Richard C

Oct 9, 2015

Very good course!

By Ali G

Sep 16, 2015

Wonderful teacher