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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

19,290 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at . The course also includes an opportunity to use an interactive experience where you can test your negotiation skills before starting the live negotiation. (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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3476 - 3500 of 4,540 Reviews for Successful Negotiation: Essential Strategies and Skills

By Francisco P

Nov 27, 2015

Excellent !

By jaider i f m

Apr 11, 2024


By Abdallah G

Mar 21, 2024

Thank you!

By Cesar C

Feb 26, 2024


By shihyang y

Feb 12, 2024

It is good

By abdulla a

Nov 17, 2023

best skill

By Abdulaziz M A

Aug 6, 2023


By maikel j p c

Jul 30, 2023


By Wilson L G A

Feb 27, 2023

No coment.

By Dito A

Oct 31, 2022


By Ajantha K

Sep 9, 2022


By Lakshmi P

Jul 26, 2022

nice video


May 28, 2022


By Amir A

May 24, 2022

Very Good

By Stathis B

Mar 30, 2022


By Maria d C R P

Mar 22, 2022

Was great.

By Sharif S

Feb 25, 2022


By Yvanna G P D L C

Jan 13, 2022

I love it¡

By Wiwit M

Sep 10, 2021

i like it

By Lu X

Sep 5, 2021


By Alper A

Aug 3, 2021

very nice

By Dayanara S A J

Aug 2, 2021



Jul 29, 2021

Best tutor

By Waishan P

Jul 6, 2021

very good

By Sara V

May 27, 2021

Very good.