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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,806 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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3776 - 3800 of 3,999 Reviews for Successful Negotiation: Essential Strategies and Skills

By Camilo P

Sep 11, 2016

¡Gracias Profesor"Fantastico programa


May 13, 2020

its very good learning with coursera


Apr 24, 2020

Final Exam was a tough one to crack!

By Duc P

Oct 13, 2016

a lot of great and helpful knowledge

By margarita d r t

Sep 13, 2016

deberia de estar en español el curso

By Sebastian K

Sep 28, 2015

Valuable and not too time consuming.

By Simon L

Sep 14, 2015

Very efficient tools for negotiating

By Andrew W

Jul 16, 2022

v​ery well structured and practical


May 25, 2021

Interesting course nicely presented

By Yichuan L

Apr 5, 2016

Have fall in love with negotiation.

By Jason M

Oct 24, 2015

Very useful framework introduction!

By akinwunmi o

May 6, 2019

I want certificate for this course

By Shreya S

May 5, 2022

the course was overall benefecial

By amira m

Feb 1, 2021

Very good but somewhat difficult.

By 王小永

Jun 26, 2016


By Barnabas N A A

Sep 8, 2021

Great Job done by the whole team

By Adis P

Mar 12, 2021

Very good course. Good examples.

By Dr. A G

May 27, 2018

Very practical and useful course

By margaret w

Aug 24, 2021

d​eatiled course,very educative

By Vishnu P

Jun 28, 2021

Haven't received my certificate

By Kishna R Y

Oct 1, 2020

very nice for improve our skils

By Shanil M

May 26, 2020

elevated thought of negotiation


May 18, 2020

How To Be A Better Negotiator !

By Kareem S E

Jun 21, 2016

I loved it, it was my 1st MOOCs

By T K R I (

Jun 20, 2020

Excellent Course for beginners