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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

19,241 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at . The course also includes an opportunity to use an interactive experience where you can test your negotiation skills before starting the live negotiation. (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Oct 14, 2021

Dr. Siedel is adorable. I feel more confident and meanwhile more thoughtful for negotiating after this course. I bargained on many personal and business purchases, positions, etc. highly recommended.

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4501 - 4525 of 4,530 Reviews for Successful Negotiation: Essential Strategies and Skills

By Adolfo V R

Mar 4, 2024

Slow and poor material, you could just avoid all the amazon books suggestions and buy twwo books to learn everything.

By Anton S

Aug 23, 2015

Repetitive and stating the obvious from all sorts of angles. But this may be usual for business classes.

By Eman S A

Feb 27, 2022

i complate the course but i did not get the certificate!

By Tran T M A (

Jun 2, 2021

Not very much about negotiation skill itself.

By Laura M

Oct 3, 2015

Wasn"t great. I didnt find the tests great

By Omar A

Jul 2, 2022

it's so useful course

By Andrew

Aug 29, 2015

Not for me.


Mar 21, 2022



May 14, 2020



Jul 27, 2021

When I wanted to complete the Pat and Tracy negotiation about The House on Elm Street I found sexually abusive images in the discussion form.

I am afraid of sharing my personal email ID/credentials in open forum there.

I wan to withdraw from the course as this is not safe here and want my complete money back.



By Marta

May 18, 2022

The video for this course doesn't open at all. Just keep research to be open and never get open. I am having a lot of trouble to continue the next chapter.


Apr 21, 2020

Complete course zero bole bad main money mag rha very bad credit hum bhaut study karne bad degree mila 97% marks plz my certificate cum

By To H H P

Jun 21, 2023

Wasting my time as the tutor way of teaching is so boring.

By Muhammad A

May 7, 2021

I t was really good tool for the negotiation.

Thank you

By nour e h g

Sep 8, 2022

on the certificate they put wrong name

By Joann N B

Dec 16, 2021

i want to take the final exam again

By Melchie N

Jan 16, 2022

need to un enroll for this class

By nagraj h

Oct 4, 2022

unable to download certificate

By aryan j

Jun 19, 2021

certificate to dedo haramjaado

By Abhijit R S

Jun 22, 2020

Why certificate is not free

By manoj k

Sep 12, 2023

showing free but this is

By Deeksha M R

Apr 8, 2022

no certifictae received

By yogesh m

Jun 17, 2023

not a great content

By Amr M

May 16, 2023

very boring