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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,682 ratings
3,754 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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926 - 950 of 3,737 Reviews for Successful Negotiation: Essential Strategies and Skills

By Abul H M S A

May 31, 2020

the final mastery exam review might provide some explanation/hint/reference to help the student understand where they went wrong.

By swati s

May 31, 2020

Gave me an insight on how to be succesful negotiator. I am quite sure that this will help me in my career. Thank you Prof. Siedel

By Neeraj C

May 11, 2020

Great learning from Prof. George Siedel. The entire keep me refresh and energies I am going to implement in my business next week

By Abhinay M

May 1, 2020

"Overall, the course will be very useful in my day-to-day life. Learned a good deal to make."

" I thank you for the opportunity,"

By hemant s

Apr 21, 2020

Negotiations is part of our daily life. This course gives you the right tools to structure your negotiation and to succeed in it.

By Moheet S

Apr 17, 2020

It was indeed an excellent learning experience. The course is well setup, well paced and definitely adds value to various topics.

By Eric G

Jul 22, 2019

Very good course. Gave me theory behind the things that I used to do in my negotiations, and also gave new tools to improve them.


Apr 26, 2019


By Phan H T H

Mar 9, 2019

Highly recommend! The course is so awesome! Huge thanks to Mr. Siedel, I really appreciate your taking time to build this course!

By Golyaka E A

Sep 25, 2017

Отличный курс! Эти знания помогут моей работе в сфере дизайна и арт-директорской работы, так как переговоры это 70% моей работы!

By Iaroslav F

Dec 13, 2015

An interesting and easy-to-understand course. Gives a great overview on negotiations and some legal stuff concerning legislation.

By Eugene M

Sep 17, 2015

Very useful. There are many interesting practical things in the course. Professor Seidel have very good diction. I'm satisfied ;)

By Von E M L

Aug 15, 2015

Very informative and relates to real life applications. 5/5 will take again. Professor is very well equipped to teach the course.


Dec 29, 2020

It's a good lecture from an excellent professor. I'm satisfied. I'd like to recommend it to someone else. That's a good lecture.

By Murugan M

Jun 4, 2020

helped me to understand the corporate negotiation strategies, future i am sure i can improve my professional negotiation skills


Apr 17, 2020

thks, professor for the clarty of your course and the facility you shine to make us understand, this is a very important module.


Feb 21, 2019

very good course!!

It broaden my knowledge in the negotiation field.

I strongly recommend it, either you are a beginner or a pro..

By Sultan M A

May 6, 2018

Real life skills that will prove very crucial for your success as soon as you interact with the next salesperson you meet today.

By Hamidreza R

Nov 13, 2015

Very comprehensive! The lecturer is one of the best in his field.

Highly recommend to everyone who seeks successful negotiation.

By Wil D C

Dec 29, 2020

The course is phenomenal! I hope everyone would give this course a try because I really learned a lot about negotiation skills.

By Arjun S S

Sep 3, 2020

The course is a must take for people searching for some basic negotiating as well as some real life skills to deal with people.

By Chris M

Jul 30, 2020

This course was the best real life lesson i have ever studied. Siedel provided relevant examples which made it more interesting

By Mohsin R

Jul 12, 2020

very informative course , every word of this course is worth knowing and implementing in your career and daily life. thank you!


May 5, 2020

It was indeed a great course for enhancing negotiation skills and the ADR strategies are really an eye-opener for business life