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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,400 ratings
3,699 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1051 - 1075 of 3,682 Reviews for Successful Negotiation: Essential Strategies and Skills

By Franci J G M

Aug 5, 2020

Excelente. la metodología fue muy buena, el profesor es muy claro y conciso. el material de apoyo es muy inclusive.

By saravana K

Apr 4, 2020

Very Useful Negotiation skills learn. Thanks to Professor George Siedel and Coursera for this wonderful experience.

By Rahul B

Mar 26, 2020

An intense course which offered a lot of important details and tips useful for negotiations and dispute resolution.

By Mario Z

Sep 30, 2016

Very good! The examples provided in the course makes it unique and extremely valuable! The final exercise is great!

By 徐沛羽

May 2, 2016

clearly demonstrating, offering a lot of real cases, I see the differences between my teacher and Professor George.

By Orçun Ç

Jan 8, 2021

I am very pleased to take this course. Professor George J. Siedel Paperback was very instructive and good-humored.

By sudhi R

Oct 16, 2020

I would like thank Professor George Siedel and the team coursera for conduct course successful negotiation skills.

By Israt J 1

Sep 8, 2020

The course has been so useful to me. I've learned negotiation strategies very well. the instructor of the is good.


May 24, 2020

The course content has been so incredible. Thanks for the privilege to take the course.

Thanks to all facilitators.

By Khalid H M

May 15, 2020

very practical. The tutor is well active with learners and the course has both business and personal implications.

By Diego A M

Oct 17, 2015

Muy bueno , esperaba mas negociacion comercial , tiene mucha orientacion a la negociacion Juridica / contractual.

By Anna M

Sep 22, 2015


Very interesting course with a lot of practice examples. Introduces usefull traps for everyday negotiation.

By Tanya O

Jul 22, 2021

Professor George Siedel is excellent. I bought his book Negotiating for Success Essential Strategies and Skills.

By Varun K

Jul 13, 2020

Highly recommended course. Wide range of concepts are provided by Professor George Siedel, in an engaging manner.

By Daniel O A

May 26, 2020

A positive learning experience for me.Great delivery.The lessons are practicalized to a great extent.Nice course.

By Edu J C H

Jun 13, 2019

Excelente curso, negociar es realizar los pasos seguros sobre tu negocio, sin caer en malos intentos y actitudes.

By Konnov D O

Feb 21, 2017

Great course, I advise everyone who has a profession or vocation to engage in business conversations with people!

By reem a

Aug 28, 2021

not easy, but really worth ! i learned so much about contracts and negotiation defiantly will benefit in my work

By Erum K

Jul 18, 2020

Superb course material and the best instructor! All the skills and strategies taught are practically applicable.

By Zoe D

Jun 26, 2020

Professor Seidel was great in his delivery of the course material and how he set up the structure of the course.

By mukesh k T

May 14, 2020

It is very informative and useful not in professional but in personal life.Thank you to Professor George Siedel.

By Natalie R

May 11, 2020

This course was very challenging for me but it was delightful. I would highly recommend this course to everyone.

By Charandeep K

Apr 8, 2020

Excellently taught and well presented with ample explanations and real-life scenarios and examples which follow.

By luis p

Dec 25, 2016

Es un curso excelente 100% recomendado para personas de cualquier profesion, realmente un curso sumamente bueno.


Dec 30, 2015

Thank you !I am really appreciating the teacher‘s work . I give my best wish to the classmates and the teacher .