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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,799 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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1051 - 1075 of 4,171 Reviews for Successful Negotiation: Essential Strategies and Skills

By Evis Z

Feb 9, 2021

Absolutely useful. I enjoyed very much the course, the professor is so knowledgeable and able to teach in such a natural way.

By Dina A

Sep 20, 2020

I have learned alot from this course. The material is useful to keep in mind and to learn from in personal life and business.

By Erick P

Aug 3, 2020

Excellent course with a lot of practical examples that help to understand the concepts. Thank you guys for this amazing time.

By Max M

Mar 15, 2020

It's an essential course wither for business or your daily life. Worth of study, plus a great instructor Prof. George Siedel.

By Natalia S

Dec 1, 2019

Great course that I am confident helps me a lot in both professional and private life. Thank you so much for the opportunity.

By b.a s

Jan 24, 2022

It was a beautiful and very interesting course, and the explanation was very abundant, and I hope that the bid will continue

By Rhiannon B

Jan 10, 2022

Incredible course! Really easy to understand and the lecturers use of real-life examples put techniques into clear practise.

By Vishal S

Nov 11, 2020

This course really helped me understand the negotiation styles, having a BATNA and dealing according to it. GREAT LEARNING!

By Mohammad B

Oct 28, 2020

this was very good, Mr. George is a really good professor I learned a lot from him. Thank you a lot for this course really!!

By Charanjit K

Jul 3, 2020

I'm so happy I decided to take thus course. I've gained valuable information that will surely assist me in future endeavors.

By Sebastian J

Jun 9, 2020

Awesome course, fantastic teacher, superb content, mind blowing examples, exemplary exam questions and well thought content.

By Md. T R

Jun 2, 2020

This is very nice course and its helps me to negotiate in my personal and professional life a lots to take correct decision.

By Rio L

Nov 15, 2019

This course offers so many useful tools and strategies for us to better negotiate, to enlarge our interests, to avoid traps.

By burhanuddin m f

Oct 3, 2019

its truly entertaining to so easily understand all these concepts which can be so hard to grasp because of textbook language

By Cezar D L

Oct 2, 2019

Good morning,Cezar, everything all right, a very important course in the theory and with quite practical examples, at. Cezar

By Eddie H

Jun 27, 2016

This course is very informative and provides a life long lesson of information that will help you better deal with salesmen.

By Swati

Jul 20, 2022

Great learning experience on various aspects of Negotiations.

Thank You Mr. George Siedel & All the best to the entire Team.

By Jakkangwan K

Jun 9, 2022

kind of advance for me , strong english skill is needed

i learn a lot about Business Law as well

very useful very informative

By Marc S E

Jul 25, 2021

Very informative and interesting points explained in this course. Happy with the results and looking forward to study more!

By Chathuranga J

Apr 25, 2021

Best course to learn systematic and win-win negotiation approaches. Felt like learning in-person. Hats off to Prof. Siedel!

By Sarita S

Dec 19, 2020

Excellent course and would recommend this to everyone. Can use the knowledge gained professionally and personal situations.

By Elah M S

Oct 25, 2020

Such a great course in improving one's decision making and negotiating abilities! Will recommend to friends and colleagues!

By Uche N

Oct 17, 2020

An eye-opener to the world of Negotiation.

A lot of practical scenarios which can be used in our daily lives.

Great Course!!!

By Johan C B S

Jun 18, 2020

El mejor curso online que he tomado en mi vida, fue muy didactico y me pude conectar facilmente con el modo de aprendizaje.

By Adit G

Jun 15, 2020

This course was fantastic - one of the courses that truly make you learn something new something so applicable to EVERYONE!