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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,366 ratings
3,693 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1076 - 1100 of 3,677 Reviews for Successful Negotiation: Essential Strategies and Skills

By Antrima

Feb 23, 2021

It was fun learning new skills and strategy's, will surely try to implement all the skills in my daily life :)

By Luis M G H

Jul 23, 2020

Realice el curso 2 veces, en ingles y español dada su importancia para mi. recomiendo este curso, es excelente.


Jul 18, 2020



Jul 13, 2020

This course is prepared in an excellent manner to help learners with various negotiation skills and strategies.

By Yukiko I

Apr 5, 2020

The professor was extremely engaging and I liked his actual examples from his experience working in this field.

By Daniel A D

Jun 14, 2017

Outstanding class. Explanations and examples were in plain English, not legalese. The best I've taken Coursea,

By Arpit S

Oct 21, 2016

It is a great course. It helped me develop deep understading of the tools and techniques. Thanks you Professor.

By 于洁

Oct 12, 2016

This is a very useful course, the teacher is very professional and nice. Thanks for sharing the course with us.

By Kevin R W

Oct 16, 2015

Outstanding content for any profession or walk of life. I wish I would have had this course about 10 years ago!


Sep 3, 2020

The best course to negotiate successfully. The knowledge can be applied both in our personal life and at work.

By Edith M

Jun 23, 2020

This course is quite educative. I will encourage processionals in all kinds of disciplines to take the course.

By Begosew D D

May 16, 2020

This is absolutely fantastic!!! I recommend this to any body who wish to be a best life player and negotiator.

By April J

Apr 18, 2019

It's helpful and selfless to create a course like this for students, so my review is 5 stars just like others.

By Tamari K

Dec 22, 2016

I highly recommend to take this course and learn useful and significant skills which will help you everywhere.

By Graham S

Sep 29, 2016

Learned a lot in this course. Found it to be very practical and I use these tactics often. Highly recommended.

By Harsha U

Apr 26, 2016

This is an interesting course includes different scenarios. Gives thorough understanding of negotiation space.

By Adam S

Feb 8, 2016

Good course for those who want to learn about negotiations. I like very much the videos with all the examples.

By Pranay M

Jun 4, 2020

Helped me gain interest in ADR and techniques. Maybe I can pursue this field professionally. Its interesting.

By 103,shivani r

Jun 3, 2020

sir was learnt outstanding in Coursera

even they much more experience in our life

thanks to learn negotiation

By M B

May 19, 2020

very clear, professor shows super knowledge in what he is providing and a fantastic course for self educating

By Ossama Z

Jan 27, 2016

Excellent course that can be use to build up experience, I do appreciate the lecturer and material presented.

By L. I

Nov 2, 2015

I am halfway through the course and I love it. Great professor, very useful and practical. Highly recommended

By María E A d Y

Apr 19, 2021

Excelente!! Semanas intensas de estudio y análisis que realmente fueron productivas.

Feliz de haberlo cursado

By Abraham A

Oct 6, 2020

Great instructor- I loved the smooth flow of the study material and the knowledge gained in such short time.

By Michelle Z

Aug 5, 2020

A great course to learn how to be a good negotiator! With engaging lecturer and cases to apply in real life.