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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,386 ratings
3,697 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1126 - 1150 of 3,679 Reviews for Successful Negotiation: Essential Strategies and Skills

By Rico A F

Jul 23, 2020

Comprehensive and detail explanation with case study help begineer understand basics of negotiation skill

By Keith P P

May 30, 2020

Great course. Wish we had more practice negotiations for the end of the course. That was very valuable.

By Tyler T

May 18, 2020

Great course with valuable information. I would highly recommend it for anyone in sales/business as well.

By Ayodeji M

Feb 21, 2020

Super Learning, very practical and very explanatory. I really learn a lot of life lessons in this course.

By Juan J R G

Jul 27, 2017

Muy buene curso con información ordenada de cómo debemos de iniciar y finalizar un proceso de negociación

By Pedro U D T

Jun 6, 2017

Curso Perfeito! O professor George Siedel é um ótimo orador, o curso é de fácil compreensão e bem divido

By Cristóbal M S

Mar 10, 2016

Really useful negotiation course that covers all its stages through great examples. Totally recommend it.

By Claus S

Jan 12, 2016

Excellent course. Very easy to follow, and puts up some good challenges. And George is very knowledgable.

By Pedro B d C

Oct 19, 2021

Professor George is one of (if not the) best teachers i have ever had in my student life! Thank you sir.

By Graciela C

Jul 9, 2021

This course is amazing! You learn skills that will help you through your personal and professional life!


Jan 26, 2021

It was very impactful, the knowledge acquired has improved my dispute resolution and deal-making skills.

By Neil J B

Nov 16, 2020

The topics was not too hard to understand. Plus, it was fun because I got a chance to learn more things.

By Doroshenko I

Sep 9, 2020

Мой первый курс на и сразу 100% попадание в мое сердце! Я очень доволен, что прослушал его!

By Ana D P R

Aug 9, 2020

A great course! I am really happy with the knowledge I'm taking from it.

George Siedel is a great mentor.

By Regina R

Jul 30, 2020

The course was excellent. very Interactive, great message boards, entertaining/interesting.

Well done !

By Vigneswaran C

Jul 21, 2020

Detailed yet concise course, recommended for anyone that negotiates, be it in business or personal life.

By Gonzalo G

Jul 13, 2020

Much more interesting than i initially expected, and also some good tips on learning a very useful skill

By Noushad A P

Jul 10, 2020

Very useful course and the new learnings will completely change my style of approach when dealing people

By Olga F

Jun 20, 2020

excellent course highly recommended to working professionals looking for practicable tools and solutions

By Abhijeet B K

Apr 30, 2020

Brought a great change in day to day negotiation by improving and strengthening the approach towards it.

By Lilia Z

Jan 27, 2020

I learned a lot of negotiation skills and so on. I can use them in my daily life and work. It's amazing!

By Thomas H

Jan 18, 2020

I enjoyed this course! Got what I was looking for - a good understandings of the basics of negotiation.

By Akshay V

Sep 11, 2019

Good in-depth course syllabus and lectures are paced well. Covered all points important in negotiations.

By Bruno R D

Mar 11, 2019


Cada aula um aprendizado novo, novas maneiras de ver a maneira de negociar, o planejamento...

By Panagiotis K

Apr 18, 2017

Great course! It was an opportunity for me to delve into negotiations despite my engineering background.