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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,073 ratings
3,636 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1501 - 1525 of 3,616 Reviews for Successful Negotiation: Essential Strategies and Skills

By J.M. P

Oct 9, 2021

Excelent course. I learnt lot of things that I can use in my daily life.


Jul 22, 2020

Its an excellent course with a lot of insights about negotiation skills.


Jun 14, 2020

Learnt alot from this course. Thanks Coursera. Thanks George Siedel Sir.

By Pranav J

Jun 9, 2020

Beautifully explained with relevant and interesting real world examples.

By Vincy Y

May 4, 2020

although the quiz was sort of difficult the course was very interesting.

By Victor A

Feb 2, 2020

Excelente oportunidead de incorporar nuevas herramientas de negociacion.

By Mario Z

Apr 23, 2019

It was phenomenal!! Great skills and an asset to my professional career.

By Mikal H

Apr 23, 2019

This is a great course. It is applicable for business and personal life.

By Jillam P

Jan 28, 2019

A great course with very good examples. Must needed for all sales people

By Hesham H

Sep 10, 2017

A great course to learn the platform for negotiation and concepts to use

By Francisco Z

Apr 20, 2017

excellent and worthwhile. Professor is a gentleman, who thoroughly expla

By Alberto S P S

Aug 2, 2016

A really good tool to understanding how works the world of negotiations!

By Luis G A P

Aug 19, 2015

Great course! simple, straight to the point, and good exercises to learn

By Akash J

Aug 4, 2021

Excellent Course. Go for it. All the credits goes to Mr. George Siedel.

By Ayman S

Jul 23, 2021

an amazing course with an extra ordinary instructor Prof. George Siedel

By Paolo K

Apr 11, 2021

Le cours est excellent et utile pour réussir dans notre vie quotidienne

By John L

Mar 26, 2021

Enjoyed the course, I can see using the skills I learned in the future.

By Mohamed A G

Oct 4, 2020

The best education during this times of uncertainty and volatile market

By Adeleke C

Oct 2, 2020

This course is for a though thinker and its brain tasking too. Nice one

By Dotun O

Sep 11, 2020

I am happy I took the course, its definitely useful in my line of work.

By José A d S N

Aug 20, 2020

Fantástico! Para quem acha que negociação é dom, uma incrível surpresa!

By Joao S

Jun 8, 2020

Excelent course. I will apply to all negotiation I will do from now on.

By Gopal S

May 25, 2020

its really great learning and suggest every one gone through the course

By Vartika M

Apr 29, 2020

This course has taught me a lot of stuff. And the teacher is excellent.

By Philippe d H

Apr 24, 2020

very interesting and very well structured. Online learning is possible!