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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,378 ratings
3,894 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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2426 - 2450 of 3,890 Reviews for Successful Negotiation: Essential Strategies and Skills

By Vinicius R

Sep 29, 2015

Great course. I recommend it!

By Andrew P

May 28, 2022

Pretty comprehensive course.

By Emmauel A O

Nov 19, 2021

i really enjoyed this course

By Nguyen C

Oct 19, 2021

New knowledges, new horizons

By Djaber A

Sep 8, 2021

t​he most great cours at all

By Marco A T R

Jun 10, 2021

Marco Antonio Trujillo Reyes

By Li J

Mar 30, 2021

very very good , learn a lot

By Reinhold N

Nov 5, 2020

I learned so much thank you!

By Abdelhamid S

Oct 6, 2020

thanks this was very helpful

By Abhiram H

Sep 24, 2020

Truly exceptional experience

By Lyubasha F

Jun 6, 2020

Thats a great useful course!


May 16, 2020

Nice course and more helpful

By Andrew W

Apr 27, 2020

Super , das bringt echt was.

By Juan D I

May 21, 2019

Excellent teacher and course


Mar 14, 2019


By Воронина Е А

Jan 6, 2018

было очень круто и полезно!)

By Vladimir S

Dec 4, 2017

This is an excellent course.

By Jean-Luc C

Jul 6, 2017

Best course on négociations!

By Konstantin T

May 28, 2017

Very well-structured course!

By Michael G

Jan 24, 2017

Very good class! Empowering.

By 王越

Oct 18, 2016

Benefited a lot!Great class!

By nadia s

Mar 19, 2016

This course was very helpful

By Michał P

Feb 17, 2016

enjoyable and well presented

By Gerardo B

Aug 17, 2015

Very Informative Course ....

By Juan L

Feb 5, 2022

Es un curso realmente bueno