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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

13,218 ratings
3,206 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1601 - 1625 of 3,147 Reviews for Successful Negotiation: Essential Strategies and Skills

By Yagnesh

Jan 3, 2020

Good course content

Lecturer is good and knowledgable

By Ronald C P Q

Aug 25, 2016

Excelentes herramientas para una negociación exitosa

By Jane D

Jan 11, 2016

love Professor Siedel and how he teaches the course!

By Mohamed O S

Jan 11, 2016

Excellent Course, This course is the way to success!

By María I L A

Oct 15, 2015

Excellent videos and materials! I have learnt a lot.

By Evgeny R

Sep 13, 2015

One of the most practical course I have ever passed.

By Angel O M C

Nov 16, 2020

Well explained lessons, thank you to the professor.

By Sanket S

Aug 15, 2020

Great course, even for the experienced negotiators.

By Mai V H

Aug 13, 2020

Very helpful course, thanks professor and coursera!

By Nandini T

Jun 13, 2020

very effective teaching. Very knowledgable teacher


Jun 11, 2020

A good Course on Negotiation Strategies and Skill .


May 10, 2020


By André W C

Apr 27, 2020

Very well explained. Clear and concise information.

By Pravin N

Apr 23, 2020

It is a wonderful course, great learning!

Thank you.

By Stefano M J

Jan 23, 2017

Very interesting subject with an excelent teacher .

By Agostina C

Jun 10, 2016

excelente!!! practico, con ejemplos y muy completo!

By Dante R P B

May 27, 2016

excelent course, all the way from Monterrey, Mexico

By Kush S

Apr 17, 2016

Excellent lessons. Still continuing with lessons...

By Eloy A

Feb 12, 2016

Excelente curso, muy completo y muy bien explicado.

By Allen X

Sep 19, 2015

one of the best online courses i have ever attended

By Eliane A

Nov 29, 2020

Very beneficial. interesting contents. Recommended

By John H Y

Sep 26, 2020

Excellent instructor and great real life examples.

By Anthony H

Sep 13, 2020

It was quite an informative and educational course

By rohit r

Aug 15, 2020

Excellent, very well structered. Reall enjoyed it!