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Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,792 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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2501 - 2525 of 4,171 Reviews for Successful Negotiation: Essential Strategies and Skills

By Tahmid A

Jul 19, 2020

Best instruction for negotiation

By Olaolu B

Jun 21, 2020

Brilliant and highly recommended

By Olayinka O A

Jun 5, 2020

I loved every bit of the course.

By Jonathan S N P

May 16, 2020

Muy buen curso!! Muy recomendado

By David A

May 14, 2020

Great Course, highly recommended

By Yegor V

May 10, 2020

Great course! Шикарно и полезно!

By Deleted A

May 9, 2020

It was an Awesome course .......

By sreedharyadav

Apr 23, 2020

Excellent..Thank you so much sir

By Gabriela d P S

Apr 16, 2020

Muito completo, dinâmico e útil!

By Sheng Y

Feb 22, 2019

very useful and very attractive!

By Muharrem B

Aug 31, 2018

Thank you for this great course.

By Harinder S

Jul 13, 2017

Great Course to Understand Negot

By Georgi V

Mar 9, 2017

Great course , great experience.

By Mihai C

Mar 5, 2017

Challenging and very informative

By Kaidi S

Nov 3, 2016

very good and easy to understand


Aug 4, 2016

Impressive and practical course.

By Rohit V

Oct 18, 2015

The best course on negotiations.

By Madhu P

Nov 1, 2022

Very Nice and Clear Explanation

By Mohammad F

Sep 29, 2022

course sihTsbtIis reallywell

By Joanna F

Sep 3, 2022

Façam esse curso! É muito bom!!

By Jean D

Jul 30, 2022

Excellent teacher and materials

By sami a

Jan 26, 2022

this was a very helpfull course

By Linto T

Sep 5, 2021

Excellent course on negotiation

By Muhammad S R

Aug 27, 2021

It is usefull,fruitfull course.