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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,123 ratings
3,646 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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3401 - 3425 of 3,625 Reviews for Successful Negotiation: Essential Strategies and Skills

By Adam W

Sep 18, 2021

George is one of the best proffesors ive ever had

By Maria d G A R

Apr 25, 2017

Boa tarde, agradeço desde já pela receptividade!!

By Godwin J J

May 1, 2020

I learnt a great deal on negotiation strategies.

By Jorge A C M

Nov 15, 2020

A must! improvement of a daily negotiation life

By Abhik B

Jan 31, 2020

more feedback in exam questions would be better

By Michael T

Jun 11, 2018

Loved the course. Covered a lot of information.

By Cindy T

Jan 7, 2018

It's very challenging but worth all the effort!

By Alexa F

Mar 6, 2016

Es un excelente curso! Seguro transforma vidas!

By Валерия

Nov 29, 2015

Great course! Thank you very much Professor!

By Aobakwe A T

Feb 19, 2021

I have not received my certificate for this.

By 314 H G

Nov 2, 2020


By michael a

Jun 17, 2019

Great lessons for deciding on what took want

By Wilfred D

Sep 23, 2021

Loved the course. Could learn a lot for it.

By karim c

May 20, 2020

was useful we need more technical theories

By Kyle F

Sep 21, 2015

great course, informative and challenging.


Jun 14, 2021

Very insightful, with a great instructor.


Oct 5, 2017

Muy util. Con conceptos claros y precisos

By Victor M

Jun 6, 2017

Organized body of concepts and knowledge.

By 謝政衡

Sep 14, 2015

very useful, practical,and brilliant !!!

By Amjathkhan S

Jun 29, 2020

An excellent Subject and I learn a lot.

By Rajat S

May 17, 2020

Excellent efforts for online education.

By Shabana K

May 14, 2020

A very good effective speaker

By Pâmella A G

Mar 31, 2020

Muito bom, e com exemplos do dia a dia.

By Gayatri K

Sep 12, 2016

I find the course is very interesting..

By Aurora

Jun 29, 2016

Very useful course. Thanks professor!!!