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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,558 ratings
3,938 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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3651 - 3675 of 3,936 Reviews for Successful Negotiation: Essential Strategies and Skills

By Prakash K

Feb 12, 2019

Good course, structured presentation of topics for Negotiations

By Lucca M Z

Sep 20, 2020

It is fantastic! But i really missed more pratical stuff to do

By Saju K

Nov 25, 2018

Definitely one of the skills which will help us in our career.

By Josh B

Apr 19, 2017

Great course. Lays out the process of proper negotiation well.

By Yufan S

Apr 16, 2017

I think this course is helpful and we can learn a lot from it.

By Ida C

Feb 9, 2021

class was a bit slow then I thought it wouid be but it was ok

By Arinesh S

Sep 21, 2020

it is an amazing course very useful you should give it a try.

By Deleted A

Aug 3, 2020

A good course to aware the knowledge of negotiation in depth.

By Robert

Jun 22, 2019

Great course and interesting but subtle topic. Thanks George!

By Amit K

Oct 3, 2015

A perfect course which teaches you the basics of negotiation.

By Raj F

Jul 23, 2020

Its A great course and I learned a lot from it.Its worth it.

By Khalaf M I

May 17, 2020

Amazing course, good to start with you will pick up info.

By Anand S

Mar 28, 2020

It's a very valuable course. Blessed to grab this course.

By Shuang R

Oct 16, 2015

Very interesting course and useful tools for negotiation.


Aug 27, 2020

Extremely great course with an equally great instructor.

By Kevin B

Dec 30, 2016

Could be summarised in parts, but generally good course.

By Luz G M

May 10, 2020

If you never had thought about a BATNA join this course

By Mostafa H 7

Apr 30, 2020

Thank you so much

Michigan University &Dr/George Siedel

By Brent A

Oct 16, 2015

mostly it was good, should have quizzes in each section


Feb 25, 2022

sir i have done my cource but certificate not received

By Khalid B S

Aug 25, 2020

Excellent course , I learned a lot and improved myself

By marvin c a

Feb 3, 2016

Buenas recomendaciones, sin embargo, hay mucho alarde.

By Robert M

Jan 31, 2021

George has a direct style and minimises the Bullshit.


Nov 8, 2020

Great course for improving one's negotiations skills.