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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,133 ratings
3,648 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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976 - 1000 of 3,626 Reviews for Successful Negotiation: Essential Strategies and Skills

By Edward H

Dec 16, 2020

Prof Siedel is a wonderful lecturer who is engaging and knowledgable about negotiations. I enjoyed his course very much.

By Dipankar B

May 1, 2020

The course covers all the aspects in details and explained the concepts in a simple and systematic way . Great learning

By Gunjari S K

Apr 22, 2020

One of beautiful course I ever did in my life through online and the professor was outstanding in teaching the concepts .

By Benjamin A R S

Jan 30, 2020

Excellent transferable skills that I have learnt in this course.

I am allowed to deal with all kind of clients since then.

By Olga B

Jan 7, 2016

I like this course! All information is important and really necessary in the work! Thank you Prof. Siedel for this work!

By Marco B

Nov 4, 2020

Thanks Mr. Siedel for this excellent course. Negotiating with someone in the other side of the world was really amazing.

By Mihir

May 29, 2020

This course is surely worth everyone's time. It teaches many essentials that will be useful in different phases of life.

By Raghu J

May 4, 2020

its is spectacular course got new concept to learn. i really loved this course. and teaching style of sir George Siedel.

By Fahim H A

Apr 22, 2020

An absolute masterpiece. The professor organized the materials in such an impressive manner, enjoyed every minute of it.

By Abhishek S

Apr 18, 2020

Excellent in-depth analysis of how negotiation can go down. Moreover a technical insight into a daily basis negotiation.

By pyaram s r

Jun 5, 2019

First i want to say thank to Coursera and Michigan University this course is very good and will develop my communication

By Viacheslav Z

Dec 24, 2018

Great course. It is helpful not only for business but for everyday life as well! Special thanks for Ukrainian subtitles.

By Collin B

May 1, 2017

Excellent course - covers many strategies on how to negotiate as well as providing insight into the negotiation process.


Nov 18, 2015

Muy interesante. Provee información clara y concisa la cual se puede aplicar dia a dia en cualquier tipo de negociación.

By Sapna P

Jan 3, 2021

This is the best online course programme in my career.m so happy to enroll into this course.planning for more..........

By Lisa W

Jul 20, 2020

I really learned a lot. So practical. The instructor was amazing. Wish I took his course at the University of Michigan.


Jun 26, 2020

One of the bests courses available on coursera!! Awesome teacher,I've learn a lot about negotiantion skills. Thank you.


May 15, 2020

Excellent course. The negotiation at the end is really good for applying the concepts learned in the course. Go for it.


Apr 26, 2020

Excelente curso para desenvolver técnicas de negociação. Indico inclusive para pessoas experientes para se atualizarem.

By Shobitha L

Mar 31, 2020

This is my first online course. Professor George Siedel explained the concept very well. I am a better negotiator now☺️

By damjan.trivan

Sep 28, 2017

One of the best online courses on negotiation that I have ever taken. Thank you very much on the wonderful opportunity.

By Rémi M

Sep 9, 2017

Très intéressant. Des notions essentielles pour tout type d'activité.

Le cours est très bien structuré, clair et précis.

By Jose P B A

Mar 7, 2016

Excellent course, this course will have a positive impact in your daily activities and also in you professional duties.

By Adrián H G

Mar 5, 2016

Excelente curso para cualquier persona. La información del mismo sirve bastante para su aplicación en el mundo laboral.

By Ida B G N

Aug 10, 2021

on this course i know about negotiation skill well, know more on side perspective of negotiation to make a great deals