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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,656 ratings
3,751 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1201 - 1225 of 3,735 Reviews for Successful Negotiation: Essential Strategies and Skills


Mar 22, 2020

The course is a very good one, so broad and it entails what makes one able to negotiate successfully.

By Víctor R M C

Mar 24, 2019

It´s a great an awesome opportunity to learn about Negotiation and how to apply it in our daily life.

By Ludo S

Mar 19, 2019

This is an outstanding course and highly recommended for anyone that needs to move around in society.

By Peter S

Jul 10, 2018

Excellent course to know how to negociate from the beggining of a negotiation to the end of it. 10/10

By Kuan L U

Jul 24, 2017

Fué excelente! Lo que me gusto mas fué el ejercicio práctico, de la vida real aplicable a todo nivel.

By Gustavo L

Apr 3, 2016

This course opened my mind to several things that I never thought about before. This course is great!

By Jeroen E

Feb 26, 2016

Currently enrolled. Seems very well structured and - so far - is full of high-quality useful content!

By nguyen t p

Aug 15, 2015

Very good experiences and explainations from the professior. Hope you guys enjoy this course as i did


Nov 12, 2020

Un muy buen curso que me ayudo probar mi capacidad de análisis y mejorar en el área de los negocios

By Ildiko Ü

Oct 5, 2020

Good coverage of theme. Excellent lecturer. Up-to-date, wide range of examples. Practice-orientated.

By Rohit B

May 31, 2020

Excellent, The pace at which the course is conducted is perfect to make notes, comprehend and absorb

By Paulo H P

Apr 1, 2018

Very interesting course and the book. The examples are very interesting ! I recommend this course !

By Михаил Е

Dec 30, 2016

The course helped me to get basic and some advanced techniques of negotiations. Thanks for lecturer!

By Edgaras V

Nov 29, 2015

Great course, information in useful and practical. A lot of examples and interesting facts, stories.

By David W

Sep 29, 2015

Great course, lots of practical examples and the instructor broke all the concepts down very easily.

By Chirs Y

Aug 10, 2015

very good. I learned o lot by this course for it provides a broaden horizon of knowledge and skills!

By Ramakant A

Sep 25, 2020

The course gives a lot of practical example to explain the concept. I found the course really nice.


Sep 19, 2020

The course is amazing. It provides deep insight and practical examples to learn art of negotiation.

By Fernando J B

Sep 17, 2020

This is a very skillful course, precious for those who are looking for basic negotiation knowledge.

By 17-UEL-066 R T

Sep 7, 2020

Necessary course to become an expert in negotiations. It made to feel like a successful negotiator.

By Marius G

Sep 6, 2020

Well explained, good difficulty level. Puts a very satisfying emphasis on ethics and common growth.

By srinivasan b

Aug 11, 2020

Good content and a Great trainer made it exuberant, entertaining and educating . Kudos to the team.

By Saúl M M L

May 26, 2020

One of the bests courses someone could take.

is a profesional boost and also a personal improvement.

By Bruce S

May 1, 2020

Absolutely amazingly presented, very understandable and a great thing to do when you have the time.

By Kimi

Oct 27, 2019

Can not expect that Negotiation skills contain so much information and the exam is quite difficult.