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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,667 ratings
3,754 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1251 - 1275 of 3,735 Reviews for Successful Negotiation: Essential Strategies and Skills

By Shivesh K S

Dec 6, 2020

Loved the course Successful Negotiation by Professor George Siedel.

Thank you so much, professor

By Özge A

Jun 5, 2020

Many thanks to George Siedel for providing this amazing opportunity. It was such a great course!

By sharifa a

May 25, 2020

nicely done and organized But the final exam is very large and it will be nice if it was shorter

By Gokul P

Aug 18, 2018

An amazing course. The mentor is amazing and explains in such detail. You never get bored at all

By Erik W

Jul 4, 2017

excelente curso, muito didático om certeza você ganhará muita experiencia com este aprendizado.

By Bryan K

Mar 2, 2017

Great Course content and well delivered! Well done Prof. George Siedel. 5 stars!


By Betty-Fleur P

Aug 9, 2016

very efficient, clmear to understand. last test is pretty difficult, I was super proud to pass.

By 曾枭

Jun 10, 2016

Professor is very kind, he likes to smile to you to share his experience.May you walk in beauty.

By francisco a

Jan 18, 2016

Helpful material for negotiators and for everyday life. Excellent professor, made the class fun.

By Ramamurthy S

Dec 8, 2021

Great Learnings, able to learn new negotiation strategies to implement in my professional life.

By Stacey K

Dec 29, 2020

Very good information about negotiation techniques and tactics, and dispute resolution options.


Jul 12, 2020

The contents are clearly explained. Example cases are accommodating the understanding process.

By Eduardo J d O A

May 29, 2020

Conteúdo excelente, provocativo e desafiador.

Um dos melhores cursos que fiz em toda minha vida.

By Abhishek K

May 4, 2020

Excellent and simplified explanation of concept using real examples and issues by Prof George !

By Anastasiia A

Apr 25, 2020

I really liked this course. It was interesting and easy for understanding. Thank you very much!

By Rafael t

Apr 3, 2020

Excelente curso!!!! muy recomendable incluso para refrescar conceptos ya obtenidos en el pasado

By Esija A

Dec 28, 2019

This course has it all, theory and practical examples. It's well arranged for easy assimilation

By harshil s

Nov 15, 2019

Real Good Course for Anyone in Business where you need to Negotiate with Suppliers / Customers.


Jan 27, 2017

Muito bom,com conteúdos que facilmente abrem horizontes para aqueles que buscam o conhecimento.

By Dominik J

Oct 24, 2016

Very good course. Well prepared and full of usefull basic information for young negotiatiors ;)

By Roberto K C

Oct 5, 2015

Very Dynamic, makes course very interesting and fun! BEST NEGOTIATION COURSE I HAVE EVER TAKEN.

By Puja D

Sep 23, 2015

Thank you so much for provding quality content. This is the best thing in coursera. Keep it up.

By Trang N

Aug 18, 2021

Thank you for creating such a good and useful course for us. Wishing you health and happiness.

By Macarena S B B B

Jul 20, 2021

I​ learned a lot of negotiation. It is perfect for making bussiness and actually for the life.

By María d C e G r

Jan 30, 2021

for me it is a veru usefull course because i can use it in all aspect of my work and dary life