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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,620 ratings
3,512 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1526 - 1550 of 3,482 Reviews for Successful Negotiation: Essential Strategies and Skills

By José C S C

Jan 25, 2021

Es un buen curso para aprender distintas estrategias de negociación.


Nov 13, 2020

The course content provides refresher training for ADR practitioners

By Emmanuel K

Sep 26, 2020

Very informative, really enjoyed the course and learnt a great deal.

By Sam H

Jun 11, 2020

Really easy to follow and convenient to work around my full time job

By Toure T b w

May 3, 2020

Merci pour ce grand cours qui m'aidera dans mes négociations futures

By Victor A

Apr 29, 2020

It's a worthwhile experience, great instructor, insightful lectures.

By anum s

Apr 12, 2020

I am from Pakistan. it was great, i learnt a lot. Thank you so much.

By Mhd M A N

Jan 7, 2020

Thank you

This course gave me the necessary experience in negotiation

By Vlad V

Aug 25, 2019

Thank you Mr. Siedel!

Interesting, the more interactive - the better!

By Abdelrahman H

Dec 8, 2016

One of the most well spent screen time I have done in my entire life

By Alex A

Nov 2, 2016

Отличный курс для того, чтобы освежить информацию.Прекрасный спикер.

By M.Korhan F

Sep 19, 2016

course material was very informative and also the teacher was a pro.

By Apostolos P

May 6, 2021

Its very interesting couse and i strongly recommend to participate.

By Manish K

Mar 29, 2021

Thanks a lot for providing a practical application of negotiation!!


Mar 26, 2021

Curso muy aplicativo en la vida real, sobre todo para los negocios!

By Matheus M d s

Feb 9, 2021

Curso Bastante interessante e com o nivel altissimo de dificuldade.

By Amit S

Dec 23, 2020

Very thorough and with case studies to keep you engaged completely!


Sep 27, 2020

So interesting and useful, I strongly recommend taking this course.


May 15, 2020

amazing course. suggest you to pursue this one. Totally worthy one.

By Angel H C

May 7, 2020

muy completo y lo empece a utilzar desde el dia 1 los conocimientos

By Waqas N

Mar 24, 2020

An amazing experience with this new learning. Had a very great time

By Anil S

Sep 7, 2019

Best Course on Negotiation with all the details and great examples.

By Saurabh N

Jun 29, 2018

Excellent course which teaches some complex issues in Negotiation!!

By Isaac M B

May 27, 2018

Un curso muy útil respecto a los aspectos básicos de la negociación

By alexandre g c l

Sep 16, 2017

Muito bom recomendo a todos pois ele realmente ajuda em negociações