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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,600 ratings
3,508 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1551 - 1575 of 3,471 Reviews for Successful Negotiation: Essential Strategies and Skills

By kerolos K

Oct 6, 2015

this course improve my skills, and the professor is a professional.

By Ofir M

Sep 2, 2015

Maybe the best non computer science related course I have ever took

By Bashir Y f E I

Apr 29, 2021

Thanks for letting me know about the New York and take more skills

By Anton C

Mar 25, 2021

Great professional to brush up skills and knowledge

Thanks a lot !

By Marie L

Mar 21, 2021

very interesting course. You can use the skills in your daily life

By Raphael F R R

Sep 28, 2020

Essential course that teaches skills that can be used by everyone.

By Alba K P V

Aug 8, 2020

Awesome thank you so much for your knowledge. I loved this course.

By Carlos A A S

Jul 18, 2020

Fue un verdadero placer acompañarlos en esta emocionante aventura!


Jun 24, 2020

it`s very helpful course for me. video & Notse was very Important.

By Daniel A P T

Jun 15, 2020

Very useful, easy to understand, high quality professor, enjoyable

By Salvatore B

Aug 3, 2017

Thanks to Professor George J. Siedel , I really like this course.

By Prasanna

May 29, 2017

Very nice course to build up a foundation for an essential skill.

By Charmi Z

Aug 30, 2020

Brilliant Explanation, Great examples Too much practical learning

By Patricia B

Aug 4, 2020

Excellent Coarse and I really like the Instructor, George Siedel.

By Rishikesh J

Jun 26, 2020

excellent course for self development in this competitive world..


Jun 20, 2020

One of the best skill to have and above all it's in our daily use


Jun 14, 2020

Very well articulated. Has a very practical approach. Enjoyed it.


May 23, 2020

excellent, worth every minute of it. thank you, professor Seidel!

By Francisco C M

May 13, 2020

Very interesting course, very illustrative examples and pratices.

By Maarten v G

May 9, 2018

extremely useful. I recommend this course to anyone and everyone.

By Deleted A

Nov 1, 2016

Every single step you need to complete succesfully a negociation.

By Hafeez S

Sep 23, 2016

I learnt some great skills in this course. I highly recommend it.

By Claudia M

Oct 22, 2015

Excelente aprendi nuevas formas de realizar una buena negociación

By Apurva k s

May 14, 2021

Highly informative, helps you revaluate and revisit your skills.

By Cristina V

Dec 16, 2020

Excellent content and brilliant teacher . Very engaging course .