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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,614 ratings
3,510 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1576 - 1600 of 3,473 Reviews for Successful Negotiation: Essential Strategies and Skills

By Apurva k s

May 14, 2021

Highly informative, helps you revaluate and revisit your skills.

By Cristina V

Dec 16, 2020

Excellent content and brilliant teacher . Very engaging course .

By Yu-hsiu H

Oct 6, 2020

This is an awesome course which helps you think more critically.

By Diana C A T

Aug 17, 2020

excellent teacher and course was very clear, thank you very much


Jul 30, 2020

very interesting course. Thank you for the opportunity to study!

By Bhanu C V

Jul 21, 2020

an excellent course where i can in prove my skills an learn more

By aniruddh p

Jul 20, 2020

whole module is formulated in in very good and interactive way..

By Siddharth N

Jun 12, 2020

George Is an excellent teacher, both knowledgeable and engaging.

By ioannis s

Apr 17, 2020

just fantastic!!!thank you for the chance taking this scourse!!!

By Robert L

Jan 21, 2019

Great course. Well taught with illustrative real world examples.

By Kwan H L

Apr 17, 2018

This is a brilliant course with excellent lecturer and contents.

By Christos B

Aug 4, 2017

Very interesting and helpful. Excellent and inspiring professor!

By Edoardo R

Jan 10, 2017

Great course, easy to follow and very useful! Highly recommended

By Omar V

Nov 24, 2016

It is a good oportynity to get skills for be a good bussines men

By Hao F

Sep 30, 2015

very insightful lectures and case practice. strongly recommended

By Abdisalan A A

Jul 11, 2021

Successful Negotiation: Essential Strategies and Skills


By Kitija K

Dec 27, 2020

Interesting to different learn concepts of negotiation, thanks!

By Гитис Р Е

Oct 8, 2020

That was the best experience for the last year of my study time

By Sara M G P

Aug 17, 2020

Thank you so much! The proffesor is excellent, I learned a lot!

By Vishva S

Jul 20, 2020

An amazing course! A must-do for people from any field of life!

By Jorge S

Jul 4, 2020

Awesome course! great professor, and excellent course materials

By Khôi N

May 15, 2020

sehr detailiert und einfach zu verstehen, ich habe es geschafft


May 5, 2020

It is very intresting course and i learnt many new things in it

By Marcio C R X

Sep 9, 2019

Excelente curso e totalmente aplicável à vida. Recomendo muito!