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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,518 ratings
3,929 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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2101 - 2125 of 3,925 Reviews for Successful Negotiation: Essential Strategies and Skills

By Rutvi P

Jul 29, 2021

Good Course with great learning opportunity.

By Estefania V A

May 5, 2021

Excelente curso, muy retante el examen final

By Shahjahan B

Jan 15, 2021

Excellent approach of Teaching. Many thanks.

By Jovin D

Sep 20, 2020

Excellent course with excellent instruction.

By Deepak S

Jul 30, 2020

Awesome explanation for each and everything.

By Khoa N

Jul 22, 2020

Thanks Professor! It is very helpful for me.

By See W N

Jul 19, 2020

it is really useful and interesting course !

By Imtiaz A

Jun 28, 2020

very much helpful for every business student

By Fahmid H M (

Jun 8, 2020

I felt really great while doing this course.

By Deepak S

Jun 3, 2020

Awesome experience in going thru the modules

By Ramon F

May 13, 2020

Excellent tools for real life negotiations!!

By Gianluca G

May 8, 2020

Interestful and complete! Thanks from Italy!

By Bradley W

Dec 26, 2019

Very in-depth/technical look into the topic.

By rahul k

Oct 1, 2019

Great course content and excellent delivery.

By Saul H

Aug 19, 2017

Un gran curso, de los mejores que eh tomado!

By David M

Aug 19, 2017

Great course and very interesting professor.

By Brad B

Jan 18, 2016

My BATNA increased due to taking this course

By ever l

Oct 27, 2015


Sencillo, práctico y muy importante

By Luke C

Sep 22, 2015

Direct, and valuable. Well worth time spent.

By Rajendra M

Mar 24, 2022

Very good breief drescepition in the course

By Abanob A

Jul 23, 2021

Excellent Course - I learned a lot from it.

By Enkelejda B

Jun 7, 2021

please send me the certificatio ertificatio

By 2K18/CO/027 A G

May 6, 2021

Very Learning course and very nicely taught

By Rashad A

Jan 4, 2021

I enjoyed from lessons. And I loved teacher

By Vitali N

Dec 18, 2020

I liked the course, and learned many things