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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,996 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 17, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!

Yannick Kounga

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2401 - 2425 of 4,231 Reviews for Successful Negotiation: Essential Strategies and Skills

By Abdur R

Sep 6, 2019

This course help me to deal successful

By Carmen S

Feb 10, 2019

Excellent course, outstanding teacher!

By leonardo A T A

Dec 5, 2017

It's great course, thanks very much.¡¡

By Marius A

Mar 29, 2017

Could not recommend more for beginners

By Christoffer B

Oct 3, 2016

Very useful and action oriented course

By Angelica A

Feb 26, 2016

Muy practico en tendible y muy breves

By Suphaphon S

Aug 14, 2015

Great course learn many things from it

By Шомшекова Б

Oct 18, 2022

Очень интересный и качественный курс

By Ahlam E

Jun 6, 2022

it was so interesting i learned a lot

By Nguyen N T L

Jan 16, 2022

Perfect example and learning material

By Wasakawaka W

Dec 22, 2021

Very informative and very challenging

By Chitranjan M

Jul 6, 2021

Amazing course . Learnt something new

By Max P

Jun 18, 2021

Worth your time for any field of work

By Parinya L

Jun 16, 2021

Good instructor and lot's of example


Sep 27, 2020

El material deberia poder descargarse

By Mohamed Y

Aug 19, 2020

I love this course. It is very useful


Jul 29, 2020

Excelent course, Congratulations!!!!!

By Akshada S k

Jul 26, 2020

its wonderful course very informative

By Neeraj A

Jun 20, 2020

Great course material & good content.

By Royston R

May 2, 2020

Very Good Course. Highly Reccomended!

By Kamran C

Apr 23, 2020

This is a great course for beginners.

By Felipe I G

Apr 13, 2020

Muy práctico, el profesor fantástico.

By Sameh M

Apr 4, 2020

Great material and amazing instructor

By Mike R F C R

Oct 3, 2019

Best negotiation course I'v ever had!

By Shridhar B

Jul 20, 2019

Must for all managers and negotiators