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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,379 ratings
3,695 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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2451 - 2475 of 3,678 Reviews for Successful Negotiation: Essential Strategies and Skills

By Gustavo R

Jun 18, 2021

Muy claro y completo.

By Moaaz A

Jun 10, 2021

very very good course

By Gagani S

Mar 22, 2021

Thank you all guiders

By Abdishakour i D

Jan 18, 2021

I need my Certificate

By Ekwoge N M

Sep 15, 2020

Above my expectations

By Song W

Aug 11, 2020

new knowledge learned


Aug 9, 2020


By Saud P

Jul 30, 2020

great course to learn

By Hamida M

Jul 24, 2020

Great course. Thanks!

By Natalia S

Jun 25, 2020

Great Course! Love it


Jun 1, 2020

it was a great course

By Fu S

Apr 19, 2020

A very useful course.

By vince b

Oct 18, 2019

great! learned a lot.

By Claudy R

Sep 12, 2019

Teacher is excellent.

By Juarez W

Jan 2, 2018

Absolutely fantastic!

By Hussam R

Jun 6, 2017

Great helpfull course

By Abdellatif N

Mar 30, 2017

très interecent merci

By Hanzhe X

Jun 28, 2016

Best course ever had!


Jun 25, 2016

Es un curso excelente

By Paulina R

Mar 23, 2016

The best course ever!

By Muhammad S

Dec 19, 2015

that was really great

By Pedro J T A

Oct 15, 2015

Muy útil y aplicable.

By Muhammad A

Sep 14, 2021

Excellent experience


Mar 1, 2021

Have a nice time sir

By Celine Y

Dec 28, 2020

Very Useful Course!!