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Back to Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Learner Reviews & Feedback for Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator by Yale University

4,532 ratings

About the Course

This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations. In this course, you will have several opportunities to negotiate with other students using case studies based on common situations in business and in life. You can get feedback on your performance and compare what you did to how others approached the same scenario. The cases also provide a setting to discuss a wide-ranging set of topics including preparing for a negotiation, making ultimatums, avoiding regret, expanding the pie, and dealing with someone who has a very different perspective on the world. Advanced topics include negotiating when you have no power, negotiating over email, and the role of gender differences in negotiation. To close out the course, we will hear insights from three negotiation experts: Linda Babcock, Herb Cohen, and John McCall MacBain. Enjoy....

Top reviews


Jun 11, 2017

I have completed over 12 courses on Coursera and this one is the best presented of them all. You can learn a lot of un-intuitive things about negotiation that will serve you well in life and business.


May 30, 2020

Great course .. being an Indian Negotiation is very natural to me. It starts with street vendors in India. I would like you to upload more case studies industry based .. I loved the way you teach ...

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51 - 75 of 1,400 Reviews for Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

By Ali

Aug 3, 2021

Not only do you pick up seriously useful practical insights, but you get an opportunity to practice them and challenge yourself. The best course I've done on Coursera by a country mile.

By Mary Q L

Apr 25, 2021

Glad I chose this to be my first course. I gained knowledge that I'll be able to use for the rest of my life. The instructor is really great making the content easy to understand.

By Andrea P

Apr 20, 2021

just perfect. I do like the materials and expecially the way of teaching of the professors that results very professional, clear and very knowledgeable. congratulations!

By Anna P

Apr 23, 2021

This is an outstanding course that not only gives you knowledge real tools but changes your life and whole approach to negotiation. Definitely worth it!

By Mert E

Apr 11, 2021

Amazing course with perfect materials and suggestions in it. Thank you very much. And thank you very much Professor Nalebuff! I've learnt a lot.

By Hugh D

Sep 22, 2020

Really great interesting course. The negotiations and concepts are tough but I have learnt a huge amount from it. Thanks so much!

By Jennifer N

Feb 27, 2020

Great class and great use of technology and University resources to bridge the gap between online and classroom experience.

By boris m b

Mar 26, 2020

The course has the right mix between theory and practical exercises. The videos are clear, though as pills of knowledge.

By István K

Jun 23, 2021

Amazing course, with 3 actual negotiations, tons of examples, and great insights. Highly recommended.

By Matthew B

Mar 13, 2020

Excellent. A great introduction to negotiation (theoretical and practical), and to distance learning!

By rohit b

Feb 23, 2020

Excellent use cases and explanations providing a practical approach to applying the various techiques

By Gustavo

Apr 27, 2021

The lectures are fantastic and the course has a great didactic. I'm very satisfied with this course.

By Maggie x

Jul 21, 2021

I like to video's and the game of the negotiations, make things easy the understand and learned

By Sven D

Apr 18, 2021

Excellent course, very interactive and very well set up would recommend it to anyone.

By Matthias A B

Mar 17, 2020

Amazing course, makes you question things differently from the beginning.

By Jenny, Z Y

Feb 28, 2019

very well structured, good case studies, eye opening for beginner!

By Lala

Apr 2, 2020

This Course was very useful and interesting! thank you very much!

By Or L

Mar 22, 2020

Great course, very practical and a must for the business world

By Sakher

Mar 31, 2020

I enjoyed every second.

I wish I can study at Yale University

By Marianna V

Mar 27, 2020

Loved it! Would recommend to anyone in any position.

By iolanda m

Mar 26, 2020


Great teacher, well explained, recommended!

By Adam C

Jan 7, 2019

Interesting, challenging, very well taught.

By Sandra S

Apr 30, 2021

Great course! Engaging and insightful!

By Kathrin H

Mar 4, 2019

A must have for everyone!!!!Pure fun.

By Elena C C

Mar 2, 2020

Very useful and entertaining!!