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Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

3,250 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews


Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!


Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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326 - 350 of 979 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work


May 18, 2020

All material clear and improve my knowledge to manage people at work

By Muhammad M S

Apr 12, 2020

Wonderful course. Informative and perfect for all types of managers.

By Princey S

Mar 29, 2019

very good course it takes time to complete but it teaches you a lot.

By Joel M

May 26, 2022

It is very helpful with different professors and lots of resources.

By Luis M M

May 11, 2022

Agradezco los conocimientos recibidos, los pondré en práctica...!!!

By mohamed e

Oct 6, 2016

Enriched course with relevant tools , thanks for this great effort.

By Fabian P B S

May 5, 2022

Excelente herramienta para aplicar en nuetros procesos productivos

By Analía S

Jul 29, 2020

Excellent! I found it very useful and applicable to real work life

By Kailash P

Sep 7, 2019

Delighted to complete the course, absolute need for everyday work!

By Nguyen D B

Jun 29, 2019

The course is very help full for manager from middle to top level!

By Pranab B

Jun 14, 2017

Awesome, I have learned so much about HR and management. Thank you

By Tackett K

May 21, 2022

A great experince, very practical supported by reading materials.

By Angelito L B

Apr 5, 2020

Very insightful! Highly recommended for new supervisors/managers.

By Laxmikant E

Mar 10, 2020

A very important, useful practical guide for first time managers.

By Laji C

Dec 16, 2019

it will really help me to develop Managers quality in given work

By Gowri S

Jan 12, 2023

effective subject for front end line manager who handling people

By himanshu s

Sep 22, 2022

A great learning experience & Great Course for budding managers

By nidhish s

Jan 12, 2022

Very powerful and practical course. It fits across the culture.


Jun 16, 2021

It was a well packaged and delivered course. Thank you, Coursera

By Andrea M

Jun 30, 2020

Great course with amazing professors! It was completely worth it

By Angel G

Sep 14, 2020

As someone new to managing, I found this course very revealing.

By Mary N

Apr 21, 2020

The course is organized very effectively, I fully recommend it.

By Veronica E

Dec 2, 2017

Interesting and objective information backed with studies/data.

By Julia S

Jun 12, 2021

I learnt alot and there was alot of valuable material covered.

By Diane K

May 21, 2021

Very informative material, skillfully structured for learning.