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Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

3,250 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews


Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!


Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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276 - 300 of 979 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Wissal B

Jun 18, 2022

The course is really practical with some theories and can be adapted. Thank you !

By Ifeoma M

Mar 6, 2021

Very well structured and organised. The content is simplify and highly educative.

By Alok s

May 21, 2020

Very good course for young Managers and professionals who are determined to grow.

By Anjana R

Apr 28, 2020

Thank you Coursera for providing such a wonderful platforms to achieve our goals.

By Anoop K

Jan 30, 2020

very practical ,real life and fun to understand and act in different situations .


Sep 9, 2022

Am so much impressed with the course, I am challenge to move further. Thank you

By Judy W

Aug 11, 2022

Course was exceptional and provide great insight into navigating the work place.

By quang v

Jan 26, 2021

It is really helpful for undergraduate students, who do not have much experience


Jan 25, 2021

Excellent one. Helpful in understanding managers & work place issues/ conflcts.

By Ela 4

Oct 20, 2020

Very interesting...

Management is a complicated task a big responsibility.


By kirstie h

Jul 13, 2020

really useful thank you - i now want to complete the other courses in the series

By Umesh P

Feb 21, 2018

Useful & very practical guide to new Managers & a refresher to seasoned managers

By Natalia G

May 1, 2017

great for individuals seeking guidance that are starting up on management roles.

By Ana S

Sep 4, 2022

Excellent course, very clear, informatve and practical. Lots of useful sources.

By Mike B

Jul 4, 2022

Very good insight and ideas about interpersonal relationships in the workplace.

By Alwin R

Sep 23, 2020

I've got a lot insight and new tools to managing people around me for this time

By Vanna V

Sep 25, 2022

Comprehensive though the power point slide readings can bounder near redundant


Sep 8, 2022

It was amazing Journey with this course, learn a lot about mangerial things .

By Fazil M

Jul 3, 2022

Pretty much impressed, Feels quality on the course, topic, presentations etc

By Samuel R

Nov 9, 2020

Very good course with the exact tools needed as a line manager, very concise.

By Luke R

Aug 30, 2020

Great course, learned a lot and found it both interesting and useful! Thanks!


Dec 15, 2022

Well structured and good topics chosen to understand Managing people at work


Jul 3, 2022

This is a good course! Thank you very much for the information and couching.

By Jacqueline F

Jul 10, 2020

Very detailed course. Harder than I expected but informative and enjoyable.