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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

5,650 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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726 - 750 of 920 Reviews for Effective Problem-Solving and Decision-Making

By Roman F

Jan 4, 2016

good, but too simple and basic

By Fabian W

Jul 15, 2020

no exercise, mediocre lecture


Oct 13, 2015

It was an interesting course.

By Craig E H

Sep 17, 2020

very informative, Thank you

By Gabriel

Apr 14, 2017

Good training. Very useful!

By Sako W S

Jan 19, 2022

nice lesson very effective

By Nguyen D T

Apr 18, 2021

The course is informative.

By mehdi h R

Sep 26, 2018

Thank you for this course.

By Abdulrashid S

Apr 11, 2019

Thank you, It was helpful

By Gajalakshmi G

Oct 9, 2015

Good but very theoretical

By Mohamed

Dec 26, 2019

Recommended for beginner

By Luis M

Feb 8, 2016

Good introductory course

By Camilo E A G

Aug 30, 2020

Practical and dynamic.

By Deborah O

Apr 23, 2020

Very straight forward.

By Ecila A

Sep 22, 2019

Detailed illustrations

By �Hritick B

Aug 10, 2020

It's a good course .

By Md. N H

Jul 29, 2020

Nice and easy course

By Muhammad M M

Apr 8, 2020

Good and appreciated

By Narasimhan R

Mar 1, 2018

It was a good course

By Hiba A

Apr 24, 2022

very helpful course

By Natalia P

Oct 8, 2015

Totally beneficial!

By Shereena A N

Nov 16, 2021

excellent material

By Turab A M

Nov 21, 2022

Very informative.

By Erwin L

Nov 24, 2020

The topic is good

By aula s

May 28, 2020

Thank you so much