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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

5,568 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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