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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

5,646 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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201 - 225 of 920 Reviews for Effective Problem-Solving and Decision-Making

By Kelechi U

May 18, 2020

Excellent course. It's a plus to one's critical thinking abilities

By Dr. J H G

Apr 21, 2020

Thanks, Excellent course to learn finer aspects of decision making

By Mohsen M V

Sep 10, 2015

About the professor and his explanations this course was excellent

By Abdul M A K

Dec 16, 2021

Good topic , can help us to for better personal development skill

By Rachael N

Oct 10, 2020

I love how the course was organized and i have gained new skills.

By Muhammad A

Aug 11, 2020

A great course to learn about problem solving and decision making

By Manish K R

Apr 1, 2020


By Van K L N

Mar 26, 2020

"The course is extremely useful that help me in my career growth"

By Ali A

Oct 7, 2019

Examples are great and make it easier to understand the concepts.

By Anupam K

Jan 18, 2022

Wonderful experience and great learning output from this course.

By Eugene T

May 20, 2018

Excellent programme with relevant useful materials for reference

By Laurentiu S

Feb 7, 2022

Thanks for this course, I learned a lot of intersesting things.

By Mohamed G

Mar 23, 2021

Great course, I really learnt important things, I recommend it.

By Megna K

Jun 16, 2020

learnt a few new concepts and approaches. Comprehensive course.

By Pratama Y

Oct 20, 2019

i got very useful tools for problem-solving and decision making

By Catherine M O

Mar 24, 2016

A very practical course. Easy to apply in every day situations.


Jul 8, 2021

Excellent content supported with technical terms and knowledge

By K H K R

Apr 28, 2020

Good Decision making is more important to to solve any problem

By Fatima S

Nov 25, 2020

I got a good knowledge about how to Effective Problem-Solving


Sep 1, 2020

Effective and powerful course to understand decision making .

By Kevin P

Jan 31, 2019

Great intro to process improvement analysis and methodologies

By Shun D

Jul 22, 2018

Great course! Immediately put my new found knowledge to work

By Navaneeth M

May 18, 2022

Great course!

Straight to the point and easy to understand.

By Sanjeev K B

Aug 3, 2019

learnt about the importance of making a decision correctly

By Vineeth I

Jun 23, 2020

Very useful course when applying to the working environment