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Learner Reviews & Feedback for Write Professional Emails in English by Georgia Institute of Technology

16,199 ratings

About the Course

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs...

Top reviews


Aug 30, 2018

I would suggest this course is the perfect place to learn about "how to write a professional email". And I appreciate and thanks Coursera team along with Georgia Tech Institute to provide this course.


Apr 22, 2020

I enjoyed every bit of this course. I would recommend all my friends and family members to take this course and learn from this very nicely explained modules on Writing Professional Emails in English.

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176 - 200 of 4,982 Reviews for Write Professional Emails in English

By Irshad H

Jan 27, 2022

It was a great opportunity to polish my writing skills. First, I am highly indebted to my teacher Gerry Landers, who has made such a lucrative course for learners. The course is well designed, comprehensive, and really very interesting. In addition, I extend my love and respect to Georgia Institute of Technology, and Cousera for providing this great platform. Your contribution is commendable, and I highly appreciate it.

Highly recommended.

By Ciara A

Jan 18, 2021

En este curso aprendí lo importante que es poder saber cómo escribir un email, y lo necesario de hacerlo de una manera profesional, ahora cuando leo y escribo un email siempre voy a todos los puntos importantes que este curso me brindo. Quiero darle las gracias a Cousera y nuestro Profesor y a todos el equipo que trabaja para poder llevar acabo estos curso que es de gran bendición para todos los que tiene la oportunidad de poder tomarlos.

By Walquiria R

Jun 24, 2021

This course gives a lot information about how to write professional emails in English. I have learned how to do all parts of the email, the importance of punctuation and capitalization, and how to direct the content of my email to high context culture style and low context culture style audience. The best part I am going to remember is never forget the subject line again, and make it short and clear. I greatly recommend the course.

By Harald M

Sep 22, 2021

This course was well structured and also well lectured in an easy-to-grasp way. It included all aspects of format, style, grammar and ortography etc. I appreciated the opportunity of putting the new knowledge from each lesson into practise by writing peer-reviewed assignments. Thanks to our lecturer I have learned to take into consideration the two clear-cut forms of cultural differences when writing or reading such emails.

By amirul i

Dec 22, 2022

I am delighted to join this course. I improve my writing professional email in English. I have completed this course very well. I gathered new knowledge and information and the course material was helpful. The instructor was knowledgeable and engaging. The course materials were useful and relevant to the subject matter. I would recommend this course to you because it's helped me to write emails in a professional context.

By Carole E

Oct 26, 2020

It was a pleasure to follow this course . I learned how to write a professional email with respecting the gender and the age of the reader . The subject should be clear , short and direct to the point. Moreover, this course helped me to se the difference between low and high context communication . Finally and the most important it learn how to finalize the email will all respect and kindness . Sincerly , carole

By Aigul S

Dec 19, 2020

Спасибо за курс. Очень было полезно. Спасибо моим сокурсникам которые указывали мои ошибки, правда, я несколько раз пересдавала. Если бы мне не указывали на ошибку я просто на просто оставалась бы думать что делаю все правильно. Я получила сертификат на pdf формате и это мой второй курс в этом сайте. Спасибо преподавателям за лучший курс. Вы самая лучшая команда. На вашем сайте я думаю много буду зависать)))))

By Vargas, M C A

Oct 28, 2021

As a student, this course help me a lot of things for my future as a worker. I learned how to write and act professionally by giving real-life situation wherein I am the one who are going to solved it. This course is recommended for beginners like me who wants to improve themselves in writing professional mails. This course would be beneficial for each of us as we are closer to fulfill our chosen career path.

By Sarah K

Nov 21, 2020

First and foremost I would like to thanks my professor Gerry Landers , I learned a lot under his guidance and his lectures and teachings were so easy to understand and very helpful . I got to know the concept of writing professional emails in English and my overall learning experience was awesome.

Thanks Coursera team and special thanks to Professor Gerry Landers for his guidance and teaching.

By Vikram T

Aug 18, 2022

Coursera gives opportunity to develop In-demand skills and knowledge from top Institution and instructor for students and working professionals for Career growth and Career development. I would like to Thank you Coursera & Georgia Institute of Technology for Creating Such Great learning opportunities to know about how to write emails professionally in english for effective communication.

By Mohamed H A A Q

Apr 12, 2021

Hello everyone, This course is one of the first courses I have signed up and completed on coursera.

My English is good and has excelled through this course. I would like to thank the tutor and his cast who have prepared beautiful videos in this fun-filled and super informative course.

I hope that the tutor has more courses on Coursera. If so, then I am in.

Have a wonderful day of learning.

By Paula M M

Nov 17, 2020

The course have short yet informative lecture videos. Really great for those starting out.

There is also an emphasis on being considerate for non-native English speakers and how the intention of an email matters more than "flawless" writing, which I think is essential to lessen the apprehension one has regarding a course such as this. Highly recommend.

Thank you, Prof. Gerry Landers!

By Ayman A

Nov 3, 2020

Dear Dr. Gerry Landers

I would like to thank you very much for your efforts to teach and give valuable information's for me, and I also would like to thank all of my colleagues for reviewing my assignments, it was great to meet all of you and really I am so happy to learn something new and to add more to my experience.

Thank you very much and I am so grateful for all of you

Ayman Ayad

By 18010104 P T A

Jun 12, 2021

Dear Mr. Landers,

I am writing to express my gratitude for the professional email writing course.

I have had a great time learning throughout the course. Your videos and assignments are pertinent and easy to understand. As a result, I have been able to partially imagine how communication works in a professional environment.

Thank you for your time and dedication.


Pham Tuan Anh

By Ma. C M S

Nov 25, 2020

This course is very much helpful for all communicators of different cultures. It helped us understand that people have varying cultures that one must consider in writing professional emails. This is very much beneficial for career advancement and professional rapport building. Thank you Professor Gerry Landers, Georgia Institute of Technology, and the whole Coursera Team.

By Pratibha G

Dec 24, 2021

Wow, the course was excellent. Well planned, effective learning strategies and assignments helped me understand how to develop good correspondence skills. Consideration of gender and cultural aspects of the course have added value to it. Professor Landers is very articulate in his sessions. It was fun to watch and learn. Thank you for such a well though out course.

By Paolo C

Jan 10, 2022

The course is useful and well structured.

The lessons are short and the concepts are explained in a clear way.

Sometimes for non native English language learners it is not easy to do the tests in particular when it is required to evaluate the emails of other learners.

Also for non native English learners it is a stimulus to do the exercises required to complete the course.

By Sakthivel K

Jul 31, 2022

This course helps me to improve my communication on writting emails to clients, collegues and professional emails. and its given more tips and better understanding to me about writting emails, like culture and age understading and do's and dont's while writting emails. Thanks for Coursera and Georgia tech given me this opportunity.. Finally this course was amazing..

By Hamid A

Nov 23, 2020

Especial thanks to the respected instructor, Mr. Landers for providing this wonderful material. I really used it. I am extremely excited to write emails now; of course with a massive self-confidence which I didn't own before subscribing this course. Thanks to Coursera for creating this great platform and for transferring knowledge and skills to the earnest learners.


May 12, 2021

Excellent course and guidance provided by the professor. Helped a lot to gain knowledge about writing Emails, in a professional manner and also provided how to use the communication skill writing in Email in a more effective manner.

Thank you Georgia institute of technology and Coursera for providing us the opportunity to learn and grow more in the respective field.

By Sadik D

Dec 13, 2021

This course is very informative. After completion of this course, I have got confidence to write different kind of emails. I have learn how to write emails more politely and understandable to recipients. The assignments in this course boosted my confidence. Thank you very much instructor Gerry Landers and Georgia institute of Technology for creating this course.

By Triraj D

Aug 24, 2020

Hello,everyone, I'm Triraj das. I completed this professional email english Course and learned a lot. The system of teaching, taking quiz & assignment is so helpful for easy Lear. I feel confident myself for my job career. Thank you, for giving me the opportunity to make my skills grow with new energy. I will follow your guidance in my work-life. Thank you.

By Подлипалин Р Ю

Nov 13, 2020

Very resourceful course even for experienced students. Before the course I tend to thought there’s nothing new in these theme for me. My rationale was that I’d been studying and using English for so long that knew almost all about practice side of writing communications. How do I erred. This course is a must have for every English learner and practitioner.

By Sajad F L

Sep 14, 2020

I am glad to participate in such a course offered by Georgia Institute of Technology on Coursera.By participating in the course i have earned various skills like writing emails professionally and how to use words formally and much more.I also want thank Mr.Gerry Landers who have given his precious time to make us concept understanding very well .Thank you

By Jessyl P

Nov 18, 2020

I have learned so much from this course especially in writing professional emails in English. The discussions, videos, and quizzes are really realistic, it helps me a lot. I hope that everyone should enroll in this course. Not only learning but it gives you so much fun while learning. Thank you so much Mr. Gerry Landers for being a great professor to us.